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are talking. Want to know what they're saying? Stay on top of the latest Deputy news.",{"type":1165},{"type":1165},{"text":1622,"type":38,"marks":2359},[2360],{"type":1433,"attrs":2361},{"href":2362,"uuid":2348,"anchor":90,"target":1436,"linktype":63},"/us/press/",{"_uid":2364,"icon":2365,"link":2371,"title":2374,"component":1391,"paragraph":2375},"7aa1dc34-b673-471d-996c-99fcb0c22675",{"_uid":2317,"title":41,"imgSrc":42,"plugin":43,"imageAlt":2366,"imageName":2367,"imageS3Key":2368,"description":45,"assetSelector":42,"imagePublicUrl":2369,"imageOriginalUrl":2370,"sourceImageWidth":584,"sourceImageHeight":584},"Training 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more",[2386],{"type":1433,"attrs":2387},{"href":2388,"uuid":2372,"anchor":90,"target":1436,"linktype":63},"/us/training/",{"_uid":2390,"icon":2391,"link":2397,"title":2399,"component":1391,"paragraph":2400},"6917f625-3cce-4c48-9fee-a5e15aa3548d",{"_uid":2317,"title":41,"imgSrc":42,"plugin":43,"imageAlt":2392,"imageName":2393,"imageS3Key":2394,"description":45,"assetSelector":42,"imagePublicUrl":2395,"imageOriginalUrl":2396,"sourceImageWidth":584,"sourceImageHeight":584},"Deputy help centre","icon-help.svg","f/64010/x/503e84da4f/icon-help.svg","https://s3.amazonaws.com/a.storyblok.com/f/64010/x/503e84da4f/icon-help.svg","https://a.storyblok.com/f/64010/x/503e84da4f/icon-help.svg",{"id":42,"url":2398,"linktype":173,"fieldtype":64,"cached_url":2398},"https://help.deputy.com/","Help",{"type":31,"content":2401},[2402],{"type":34,"content":2403},[2404,2406,2407,2408],{"text":2405,"type":38},"Get advice and answers from the Deputy team on frequently asked questions.",{"type":1165},{"type":1165},{"text":2409,"type":38,"marks":2410},"Get help",[2411],{"type":1433,"attrs":2412},{"href":2398,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"_uid":2414,"mini":17,"formID":2415,"ctaText":2416,"subline":2417,"headline":2418,"component":2419},"84ef4869-db91-4b6c-8a1b-b7b04be2cf93","1261","Subscribe now","Subscribe to our newsletter to get workplace tips delivered straight to your inbox","Never miss a beat","cms-newsletter-open-modal","Resources","2017-11-02 00:00",[],{"_uid":2424,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":2425,"imageS3Key":2426,"description":45,"assetSelector":42,"imagePublicUrl":2427,"imageOriginalUrl":2428,"sourceImageWidth":2429,"sourceImageHeight":2430},"ac759754-84a1-490c-a0b4-729dc5589aca","glenmore-hotel-lp.png","f/64010/315x160/c0bb581129/glenmore-hotel-lp.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/315x160/c0bb581129/glenmore-hotel-lp.png","https://a.storyblok.com/f/64010/315x160/c0bb581129/glenmore-hotel-lp.png",315,160,[],[2433],{"name":645,"created_at":646,"published_at":647,"updated_at":648,"id":649,"uuid":650,"content":2434,"slug":659,"full_slug":660,"sort_by_date":90,"position":661,"tag_list":2437,"is_startpage":17,"parent_id":342,"meta_data":90,"group_id":663,"first_published_at":664,"release_id":90,"lang":96,"path":90,"alternates":2438,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":652,"icon":2435,"link":2436,"name":645,"subline":658,"headline":645,"component":87},{"_uid":654,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":656,"url":42,"linktype":63,"fieldtype":64,"cached_url":657},[],[],{"_uid":2440,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"aef38a8a-00c8-41d4-939d-d05f0aa19802",[],"blog","us/blog/",[],11229372,"b681ae84-52a0-4388-8ee4-17fd55c99df0","2022-03-21T05:56:34.000Z",[],"us",24,{"data":2452,"headers":6980,"perPage":337,"total":7002},{"stories":2453,"cv":6959,"rels":6960,"links":6979},[2454,2606,2738,3002,3450,3676,4056,4347,4779,4944,5098,5369,5581,5830,6153,6378,6599,6771],{"name":2455,"created_at":2456,"published_at":2457,"updated_at":2458,"id":2459,"uuid":2460,"content":2461,"slug":2591,"full_slug":2592,"sort_by_date":90,"position":2593,"tag_list":2594,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":2595,"first_published_at":2596,"release_id":90,"lang":96,"path":90,"alternates":2597,"default_full_slug":90,"translated_slugs":90},"How You Can Support Mom and Pop Business Owners","2021-03-29T13:14:17.618Z","2022-05-17T03:28:44.785Z","2022-05-17T03:28:44.813Z",43692201,"5e7ca094-3073-42bf-9408-999ab6a2787b",{"seo":2462,"_uid":2467,"author":2468,"content":2469,"headline":2455,"component":2567,"post_date":2568,"thumbnail":2569,"types_tag":2576,"features_tag":2583,"show_resource":61,"industries_tag":2585,"related_articles":2586,"ways_of_working_tag":2590},{"_uid":2463,"title":15,"plugin":16,"seoTitle":2464,"description":19,"seoKeywords":2465,"seoTitleInput":2455,"seoDescription":2466},"df379699-decd-45e0-adfc-dcfa3663c72d","How You Can Support Mom and Pop Business Owners - Deputy","National Mom and Pop Business Owner Day","Today, National Mom and Pop Business Owner Day, is a day to recognize and celebrate the contributions family-owned businesses have made, and continue to make, to the US economy.","b404a824-4b4c-4bc5-b68b-cd5953fee904","563a0bde-6802-4ded-9b1e-266b13be119f",[2470],{"_uid":2471,"content":2472,"component":2566},"7e392782-c020-4700-97b0-f8421d23788f",{"type":31,"content":2473},[2474,2478,2482,2501,2505,2509,2516,2520,2524,2536,2541,2545,2550,2562],{"type":34,"content":2475},[2476],{"text":2477,"type":38},"From beloved sandwich shops to corner bookstores to friendly dental practices to local hardware stores, family-owned businesses power many communities. ",{"type":34,"content":2479},[2480],{"text":2481,"type":38},"That’s why today, National Mom and Pop Business Owner Day, is a day to recognize and celebrate the contributions family-owned businesses have made and continue to make to the US economy.  ",{"type":34,"content":2483},[2484,2486,2492,2494,2500],{"text":2485,"type":38},"Mom and Pop shops are a unique component of the US’s complex business landscape. In fact, family enterprises ",{"text":2487,"type":38,"marks":2488},"generate 57% of the nation’s GDP, and employ 63% of the US workforce",[2489],{"type":1433,"attrs":2490},{"href":2491,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.fbagr.org/resources/cited-stats/#:~:text=There%20are%205.5%20million%20family,are%20generated%20by%20family%20businesses.",{"text":2493,"type":38},". They’re also responsible for ",{"text":2495,"type":38,"marks":2496},"78% of all new job creation, and 35% of Fortune 500 companies are family-controlled",[2497],{"type":1433,"attrs":2498},{"href":2499,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.johnson.cornell.edu/smith-family-business-initiative-at-cornell/resources/family-business-facts/",{"text":2167,"type":38},{"type":34,"content":2502},[2503],{"text":2504,"type":38},"2020 was devastating for many businesses. And while there are signs of recovery on the horizon, small and medium-sized family-owned businesses need our support.",{"type":34,"content":2506},[2507],{"text":2508,"type":38},"To help, here are ways you can celebrate and uplift family-owned businesses in your community and across the nation. From visiting in-person to shopping online, there are countless ways you can show your favorite Mom and Pop shops some love.",{"type":2510,"attrs":2511,"content":2513},"heading",{"level":2512},2,[2514],{"text":2515,"type":38},"Shop small",{"type":34,"content":2517},[2518],{"text":2519,"type":38},"The best way to support small businesses, especially as many try to recover from a hard 2020, is to shop locally. Consider transitioning some of the purchases you traditionally make at larger retailers to smaller Mom and Pop shops. Believe it or not, this actually maximizes your dollar — it not only supports family-owned businesses but your local community commerce as well. ",{"type":34,"content":2521},[2522],{"text":2523,"type":38},"Beyond heading to your favorite specialty stores and boutiques, consider also supporting local service-based businesses. For example, if you’ve found yourself itching for a home remodel, landscaping, re-decorating, or more, try partnering with local firms and businesses to help achieve your vision. ",{"type":34,"content":2525},[2526,2528,2534],{"text":2527,"type":38},"Disclaimer: In-person shopping and retail reopenings vary county-by-county, please adhere to ",{"text":2529,"type":38,"marks":2530},"CDC guidelines",[2531],{"type":1433,"attrs":2532},{"href":2533,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.cdc.gov/coronavirus/2019-ncov/index.html",{"text":2535,"type":38}," and local mandates prior to visiting stores in-person.",{"type":2510,"attrs":2537,"content":2538},{"level":2512},[2539],{"text":2540,"type":38},"A “like” goes a long way",{"type":34,"content":2542},[2543],{"text":2544,"type":38},"Social media is another great way to promote and support family-owned businesses from the comfort of your home. Beyond following and liking photos, consider using your platform to spread awareness about a favorite shop, brand, or business. Instagram, Twitter, and Facebook all have generated creative ways that you can spread the word. From Stories to Fleets, it’s now simple (and fun) to get the word out. Even better — your social posting can support a good cause. Your engagement gives visibility to those smaller brands and can lead to an increase in their sales. ",{"type":2510,"attrs":2546,"content":2547},{"level":2512},[2548],{"text":2549,"type":38},"Share the love ",{"type":34,"content":2551},[2552,2554,2560],{"text":2553,"type":38},"Had superior service at a cafe you visited? Love your optometrist? Obsessed with your handmade sweater? Leave a review. Sharing the details of your experience goes a long way for both businesses and consumers. In fact, ",{"text":2555,"type":38,"marks":2556},"93% of customers read online reviews before buying a product, and 31% are more on a business with excellent reviews",[2557],{"type":1433,"attrs":2558},{"href":2559,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.qualtrics.com/blog/online-review-stats/",{"text":2561,"type":38},".  ",{"type":34,"content":2563},[2564],{"text":2565,"type":38},"And your review can help create a long-lasting impact. Those reviews help businesses increase trust with customers, build community, and strengthen company culture. You’ll be one step closer to helping a family-owned business build long-term success.","cms-blog-richtext","blog-post","2021-03-29 00:00",{"_uid":2570,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":2571,"imageS3Key":2572,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":2574,"imageOriginalUrl":2575,"sourceImageWidth":1180,"sourceImageHeight":1963},"64d032ce-a023-4686-b0f5-e206e08d0c6b","mom-pop.png","f/64010/1200x630/dc6dd6a3e0/mom-pop.png","600","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/dc6dd6a3e0/mom-pop.png","//a.storyblok.com/f/64010/1200x630/dc6dd6a3e0/mom-pop.png",[2577],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":2578,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":2581,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":2582,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":2579,"link":2580,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[2584,351],"92df84d9-8251-4ef7-b69c-3f59ce99efeb",[1085],[2587,2588,2589],"d99ff07f-0d3b-4d58-bcf7-536f81290e82","d6a9a1a6-c5be-4790-9e0c-1479f9ba51ce","d9483b7e-7d99-4f96-9e89-a8b1775576d6",[],"how-you-can-support-mom-and-pop-business-owners","us/blog/how-you-can-support-mom-and-pop-business-owners",-65750,[],"be182474-45d9-476c-b22f-71c6fc2bc95b","2021-03-29T14:53:38.000Z",[2598,2602],{"id":2599,"name":2455,"slug":2591,"published":61,"full_slug":2600,"is_folder":17,"parent_id":2601},136624224,"au/blog/how-you-can-support-mom-and-pop-business-owners",11114066,{"id":2603,"name":2455,"slug":2591,"published":61,"full_slug":2604,"is_folder":17,"parent_id":2605},136624217,"gb/blog/how-you-can-support-mom-and-pop-business-owners",11229371,{"name":2607,"created_at":2608,"published_at":2609,"updated_at":2610,"id":2611,"uuid":2587,"content":2612,"slug":2731,"full_slug":2732,"sort_by_date":90,"position":2733,"tag_list":2734,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":2735,"first_published_at":2736,"release_id":90,"lang":96,"path":90,"alternates":2737,"default_full_slug":90,"translated_slugs":90},"Understanding the Background of Hazard Pay","2021-03-25T19:49:03.394Z","2022-05-17T03:32:33.622Z","2022-05-17T03:32:33.647Z",43258974,{"seo":2613,"_uid":2618,"author":2619,"content":2620,"headline":2607,"component":2567,"post_date":2710,"thumbnail":2711,"types_tag":2717,"features_tag":2724,"show_resource":61,"industries_tag":2725,"related_articles":2726,"ways_of_working_tag":2729},{"_uid":2614,"title":15,"plugin":16,"seoTitle":2615,"description":19,"seoKeywords":2616,"seoTitleInput":2607,"seoDescription":2617},"c503e97d-27cc-4b0c-8b15-0bab0a600756","Understanding the Background of Hazard Pay - Deputy","hazard pay, what is hazard pay, background of hazard pay","Hazard pay is a temporary wage increase for workers who perform their jobs in high risk environments. Here's what you need to know.","ca36822c-3479-4b34-b178-966ae352aba6","fe48477f-16ae-4f93-9548-994338925111",[2621],{"_uid":2622,"content":2623,"component":2566},"e2f52238-a5bb-4f0c-b8a2-e90594144e8f",{"type":31,"content":2624},[2625,2629,2633,2645,2649,2654,2658,2662,2667,2671,2675,2679,2685,2689,2701],{"type":34,"content":2626},[2627],{"text":2628,"type":38},"You’ve heard people chanting “hazard pay for heroes” as employees leave grocery stores. But what are people asking for? ",{"type":34,"content":2630},[2631],{"text":2632,"type":38},"Hazard pay is a temporary wage increase for workers who perform their jobs in high-risk environments. According to the US Department of Labor, “hazard pay means additional pay for performing hazardous duty or work involving physical hardship. Work duty that causes extreme physical discomfort and distress which is not adequately alleviated by protective devices is deemed to impose a physical hardship.” Traditionally, hazard pay covers construction, truck driving, mining, commercial fishing, and work that is exposed to natural elements. ",{"type":34,"content":2634},[2635,2637,2643],{"text":2636,"type":38},"The ",{"text":2638,"type":38,"marks":2639},"Fair Labor Standards Act",[2640],{"type":1433,"attrs":2641},{"href":2642,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.dol.gov/agencies/whd/flsa",{"text":2644,"type":38}," (FLSA) doesn’t address the subject of hazard pay, except to require that it be included as part of a federal employee's regular rate of pay in computing the employee's overtime pay.",{"type":34,"content":2646},[2647],{"text":2648,"type":38},"In grocery stores, hospitals, shops, and other businesses that could not shut down, workers faced an invisible danger the world couldn’t combat. The stipulations around a hazardous environment leave room for interpretation.",{"type":2510,"attrs":2650,"content":2651},{"level":2512},[2652],{"text":2653,"type":38},"What states and cities support hazard pay?",{"type":34,"content":2655},[2656],{"text":2657,"type":38},"Cities such as Los Angeles, Long Beach, San Francisco, and Seattle support hazard pay at the city government level. Their ordinances are among the first to be government-mandated, rather than government-funded or voluntarily decided by the employer. In most of these cases, workers received an additional $2 - $4 an hour.",{"type":34,"content":2659},[2660],{"text":2661,"type":38},"Some states like Pennsylvania and Vermont leveraged their stimulus packages to fund hazard pay. As funding runs out, their programs will likely expire. There's no law requiring employers to pay hazard pay, and the conditions under which it is paid are determined by the employer. The majority of frontline workers do not receive hazard pay. ",{"type":2510,"attrs":2663,"content":2664},{"level":2512},[2665],{"text":2666,"type":38},"Why is hazard pay important?",{"type":34,"content":2668},[2669],{"text":2670,"type":38},"In the current conversation, hazard pay ordinances typically cover grocery store workers. They don’t account for food service workers, custodians, nurses, and retail associates. Hazard pay is important because it helps workers feel valued and appreciated. It validates the public sentiment of essential workers as heroes in a public crisis. ",{"type":34,"content":2672},[2673],{"text":2674,"type":38},"For minimum wage jobs, additional hazard pay can make the difference to cover medical expenses and provide additional security in a fragile economy. Workers’ unions continue to pressure big-box chains to provide hazard pay. Over the summer of 2020, many ordinances expired. ",{"type":34,"content":2676},[2677],{"text":2678,"type":38},"Opponents of hazard pay argue that it can put smaller businesses at risk and put working-class families at a disadvantage. Smaller grocery stores can’t afford to give their staff a 20% pay increase. If they did, they would have to pass the cost to consumers and raise their prices. Big-box retailers such as Walmart and Albertsons can afford to quadruple their staff salaries and still make a profit. At both sides of the argument, working-class people bear the financial impact. ",{"type":2510,"attrs":2680,"content":2682},{"level":2681},3,[2683],{"text":2684,"type":38},"Essential workers matter ",{"type":34,"content":2686},[2687],{"text":2688,"type":38},"Essential workers have been vital to the survival of communities everywhere. They put themselves at risk and deserve better pay in recognition of their value. Policymakers can look towards overwhelming public support to hopefully expand eligibility for hazard pay. Heroes can be praised — and paid — at the same time. ",{"type":34,"content":2690},[2691,2693,2699],{"text":2692,"type":38},"Download this tipsheet, ",{"text":2694,"type":38,"marks":2695},"7 Tips to Prepare Your Business (and Staff) for Hazard Pay",[2696],{"type":1433,"attrs":2697},{"href":2698,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/amer-tips-to-prepare-business-for-hazard-pay2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_hazardpay_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":2700,"type":38},", to learn how to get your business ready.",{"type":34,"content":2702},[2703],{"type":2704,"attrs":2705,"marks":2707},"image",{"alt":42,"src":2706,"title":42},"https://a.storyblok.com/f/64010/1350x300/09d8203bb2/hazard-pay-visual-cta.png",[2708],{"type":1433,"attrs":2709},{"href":2698,"uuid":90,"anchor":90,"target":1609,"linktype":173},"2021-03-25 00:00",{"_uid":2712,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":2713,"imageS3Key":2714,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":2715,"imageOriginalUrl":2716,"sourceImageWidth":1180,"sourceImageHeight":1963},"11517231-a2a1-4d26-9b97-186f6e92dc67","hazard-pay-thumb.png","f/64010/1200x630/421339ce9a/hazard-pay-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/421339ce9a/hazard-pay-thumb.png","//a.storyblok.com/f/64010/1200x630/421339ce9a/hazard-pay-thumb.png",[2718],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":2719,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":2722,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":2723,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":2720,"link":2721,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[393],[953,1036,1085],[2727,2588,2728],"febf2d74-f75c-4b9c-8269-f2e2148a278b","5464fe5e-8e15-4ad2-bdb3-41dfc5ebf5cf",[2730],"c2ae4519-d362-4486-86f1-c896fd2660e9","understanding-the-background-of-hazard-pay","us/blog/understanding-the-background-of-hazard-pay",-65730,[],"e37d87cd-559c-42e4-ae6d-3e9689d5d318","2021-03-25T20:29:48.959Z",[],{"name":2739,"created_at":2740,"published_at":2741,"updated_at":2742,"id":2743,"uuid":2744,"content":2745,"slug":2989,"full_slug":2990,"sort_by_date":90,"position":2991,"tag_list":2992,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":2993,"first_published_at":2994,"release_id":90,"lang":96,"path":90,"alternates":2995,"default_full_slug":90,"translated_slugs":90},"7 Journal Prompts for Retail Managers to Live Their Best Life","2021-03-24T21:18:12.587Z","2022-05-17T03:32:42.522Z","2022-05-17T03:32:42.556Z",43126390,"71922e47-135c-4a61-b50d-bb7612ae16ec",{"seo":2746,"_uid":2751,"author":2619,"content":2752,"headline":2739,"component":2567,"post_date":2968,"thumbnail":2969,"types_tag":2975,"features_tag":2982,"show_resource":61,"industries_tag":2983,"related_articles":2984,"ways_of_working_tag":2988},{"_uid":2747,"title":15,"plugin":16,"seoTitle":2748,"description":19,"seoKeywords":2749,"seoTitleInput":2739,"seoDescription":2750},"e26a0813-eaea-4539-b878-68766199a2c8","7 Journal Prompts for Retail Managers to Live Their Best Life - Deputy","journal prompts","If you manage a busy retail environment, journaling can bring a sense of clarity to your life. Here are a few prompts to get you started.","c95fff23-e68d-4d32-8b86-eab168a7a533",[2753],{"_uid":2754,"content":2755,"component":2566},"bee6a2a2-941a-4214-81af-31aa53c7821e",{"type":31,"content":2756},[2757,2761,2765,2769,2774,2778,2800,2805,2809,2817,2822,2826,2846,2850,2855,2859,2885,2890,2894,2914,2919,2923,2943,2948,2952,2957],{"type":34,"content":2758},[2759],{"text":2760,"type":38},"When you’re feeling overwhelmed by work, you might lose sleep, experience burnout, or feel like everything is caving in. ",{"type":34,"content":2762},[2763],{"text":2764,"type":38},"Journaling can help you work through your priorities, discover fresh perspectives, and release negative feelings.",{"type":34,"content":2766},[2767],{"text":2768,"type":38},"If you manage a busy retail environment, writing in a journal helps bring a sense of clarity to your life. You can journal on your computer, phone, or with pen and paper. Read on to discover accessible prompts for every day of the week and unleash your inner writer. Once you’ve completed your daily prompts, you can get right back to binging your series. ",{"type":2510,"attrs":2770,"content":2771},{"level":2512},[2772],{"text":2773,"type":38},"Monday ",{"type":34,"content":2775},[2776],{"text":2777,"type":38},"Monday sets the tone for the rest of the week. Let Monday be your day to assess your feelings and perspectives. Take inventory — but not just of your items at your store. Instead, use this time to reflect on your awareness and view of the world. Here are a few questions to help you center yourself.",{"type":2779,"content":2780},"bullet_list",[2781,2788,2794],{"type":2782,"content":2783},"list_item",[2784],{"type":34,"content":2785},[2786],{"text":2787,"type":38},"What am I feeling today? ",{"type":2782,"content":2789},[2790],{"type":34,"content":2791},[2792],{"text":2793,"type":38},"What am I grateful for?",{"type":2782,"content":2795},[2796],{"type":34,"content":2797},[2798],{"text":2799,"type":38},"What am I letting go of?",{"type":2510,"attrs":2801,"content":2802},{"level":2512},[2803],{"text":2804,"type":38},"Tuesday",{"type":34,"content":2806},[2807],{"text":2808,"type":38},"On Tuesday, open your journal for some freeform writing. Explore your “stream of consciousness” and see where you land. Without thinking, write about whatever comes to you — it can be about how you’re feeling, what you smell, where you’re sitting, or a problem that’s been bothering you. There are no rules, so see where it takes you. ",{"type":2779,"content":2810},[2811],{"type":2782,"content":2812},[2813],{"type":34,"content":2814},[2815],{"text":2816,"type":38},"Set a timer, and write without thinking for five minutes. If you need a little help, play a song for a bit of inspiration. ",{"type":2510,"attrs":2818,"content":2819},{"level":2512},[2820],{"text":2821,"type":38},"Wednesday ",{"type":34,"content":2823},[2824],{"text":2825,"type":38},"At the middle of the week, think about your goals and accomplishments. Setting goals can help you sort through priorities and tackle roadblocks. Maybe a looming presentation for your regional manager has been stressing you out, so set a goal to finish the first two slides this week. ",{"type":2779,"content":2827},[2828,2834,2840],{"type":2782,"content":2829},[2830],{"type":34,"content":2831},[2832],{"text":2833,"type":38},"What do I want to accomplish today?",{"type":2782,"content":2835},[2836],{"type":34,"content":2837},[2838],{"text":2839,"type":38},"What do I want to accomplish tomorrow?",{"type":2782,"content":2841},[2842],{"type":34,"content":2843},[2844],{"text":2845,"type":38},"Where do I see myself in one year?",{"type":34,"content":2847},[2848],{"text":2849,"type":38},"You don’t have to accomplish anything work-related at all. Setting a goal to get in bed early or make breakfast is valid too. ",{"type":2510,"attrs":2851,"content":2852},{"level":2512},[2853],{"text":2854,"type":38},"Thursday ",{"type":34,"content":2856},[2857],{"text":2858,"type":38},"On Thursday, think about your favorite people and reach out to them in your journal. Write about how they impact your life. They can be real or imagined, deceased or living. Writing about specific people is an emotional experience that can help you unpack your stressors. You aren’t always able to tell people how you feel, so write about it. ",{"type":2779,"content":2860},[2861,2867,2873,2879],{"type":2782,"content":2862},[2863],{"type":34,"content":2864},[2865],{"text":2866,"type":38},"Who in my life makes me laugh the most?",{"type":2782,"content":2868},[2869],{"type":34,"content":2870},[2871],{"text":2872,"type":38},"Who would I like to thank?",{"type":2782,"content":2874},[2875],{"type":34,"content":2876},[2877],{"text":2878,"type":38},"Who do I wish I could spend time with right now?",{"type":2782,"content":2880},[2881],{"type":34,"content":2882},[2883],{"text":2884,"type":38},"If I could have dinner with a famous person, it would be ____.",{"type":2510,"attrs":2886,"content":2887},{"level":2512},[2888],{"text":2889,"type":38},"Friday",{"type":34,"content":2891},[2892],{"text":2893,"type":38},"TGIF. Friday is for fantasy. Imagine your happy place. Whether it’s right at home or somewhere far away, write about the special sights, sounds, and smells of your dream destination. Your favorite places can help you feel secure and bring gratitude to what you already have. ",{"type":2779,"content":2895},[2896,2902,2908],{"type":2782,"content":2897},[2898],{"type":34,"content":2899},[2900],{"text":2901,"type":38},"If I could be anywhere in the world, where would I be?",{"type":2782,"content":2903},[2904],{"type":34,"content":2905},[2906],{"text":2907,"type":38},"Where am I taking my next vacation?",{"type":2782,"content":2909},[2910],{"type":34,"content":2911},[2912],{"text":2913,"type":38},"How can I treat myself this today?",{"type":2510,"attrs":2915,"content":2916},{"level":2512},[2917],{"text":2918,"type":38},"Saturday",{"type":34,"content":2920},[2921],{"text":2922,"type":38},"Saturdays are a throwback. Get nostalgic and write about your favorite memories. Embody your younger self and see if anything about you has changed. Nostalgia can place your current situation in perspective and help you see how far you’ve come. ",{"type":2779,"content":2924},[2925,2931,2937],{"type":2782,"content":2926},[2927],{"type":34,"content":2928},[2929],{"text":2930,"type":38},"When I was little, I wanted to become a _____. ",{"type":2782,"content":2932},[2933],{"type":34,"content":2934},[2935],{"text":2936,"type":38},"What would I tell my 13- year-old self?",{"type":2782,"content":2938},[2939],{"type":34,"content":2940},[2941],{"text":2942,"type":38},"My favorite song in 6th grade was _____.",{"type":2510,"attrs":2944,"content":2945},{"level":2512},[2946],{"text":2947,"type":38},"Sunday",{"type":34,"content":2949},[2950],{"text":2951,"type":38},"On Sunday, you can make a checklist for the upcoming week. Look at your calendar and note any meetings, crucial conversations, and metrics you need to hit. Write down talking points for your standup meeting and employee thank you’s to call out. You can also review the team schedule.",{"type":2510,"attrs":2953,"content":2954},{"level":2512},[2955],{"text":2956,"type":38},"Embrace the process ",{"type":34,"content":2958},[2959,2961,2967],{"text":2960,"type":38},"Journaling is not always easy. You’re being asked to let loose and surrender your control. As retail managers, you might prefer structure and organization, but journaling is quite the opposite. Start with your natural comfort level, and you might be surprised with a newfound hobby to melt the stress away. Bring a little more zen into your life with a ",{"text":2962,"type":38,"marks":2963},"free trial of Deputy",[2964],{"type":1433,"attrs":2965},{"href":2966,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/free-trial",{"text":2167,"type":38},"2021-03-23 00:00",{"_uid":2970,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":2971,"imageS3Key":2972,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":2973,"imageOriginalUrl":2974,"sourceImageWidth":1180,"sourceImageHeight":1963},"f63fe2ef-1b8f-4b60-b337-a059ffde30ee","retail-journal-thumb.jpg","f/64010/1200x630/46002bb3e5/retail-journal-thumb.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/46002bb3e5/retail-journal-thumb.jpg","//a.storyblok.com/f/64010/1200x630/46002bb3e5/retail-journal-thumb.jpg",[2976],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":2977,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":2980,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":2981,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":2978,"link":2979,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[2584],[1036],[2985,2986,2987],"c9955c7f-4a07-462f-8c82-227a88cd1401","39e8dc15-f02e-486d-a304-b222ad236fcb","83a9c75e-6045-423d-9150-d673c8ecfd4b",[2730],"journal-prompts-for-retail-managers-to-live-their-best-life","us/blog/journal-prompts-for-retail-managers-to-live-their-best-life",-65710,[],"99a1fac8-3019-4355-b87a-1ddafb2aeae6","2021-03-24T21:56:54.515Z",[2996,2999],{"id":2997,"name":2739,"slug":2989,"published":61,"full_slug":2998,"is_folder":17,"parent_id":2605},43129861,"gb/blog/journal-prompts-for-retail-managers-to-live-their-best-life",{"id":3000,"name":2739,"slug":2989,"published":61,"full_slug":3001,"is_folder":17,"parent_id":2601},43129862,"au/blog/journal-prompts-for-retail-managers-to-live-their-best-life",{"name":3003,"created_at":3004,"published_at":3005,"updated_at":3006,"id":3007,"uuid":3008,"content":3009,"slug":3437,"full_slug":3438,"sort_by_date":90,"position":3439,"tag_list":3440,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":3441,"first_published_at":3442,"release_id":90,"lang":96,"path":90,"alternates":3443,"default_full_slug":90,"translated_slugs":90},"7 Tips to Help Fight Staff Burnout In Your Clinic","2021-03-18T18:18:11.472Z","2022-05-17T03:33:04.008Z","2022-05-17T03:33:04.041Z",42302015,"f777b646-0492-4959-9961-7e19a23bfcc9",{"seo":3010,"_uid":3015,"author":2619,"content":3016,"headline":3003,"component":2567,"post_date":3415,"thumbnail":3416,"types_tag":3422,"features_tag":3429,"show_resource":61,"industries_tag":3430,"related_articles":3431,"ways_of_working_tag":3434},{"_uid":3011,"title":15,"plugin":16,"seoTitle":3012,"description":19,"seoKeywords":3013,"seoTitleInput":3003,"seoDescription":3014},"36381783-e794-419d-b7f6-c3a224a872d2","7 Tips to Help Fight Staff Burnout In Your Clinic - Deputy","staff burnout, fight staff burnout, clinic","Burnout, while damaging to your people and business, is highly preventable. If you manage a healthcare practice, read on to discover the best strategies for getting the sun on your side.","437d6f66-39e0-475b-8f4d-856f74886524",[3017],{"_uid":3018,"content":3019,"component":2566},"ac5d9395-4c03-4a1f-ae7c-9fc2f1904576",{"type":31,"content":3020},[3021,3025,3029,3032,3037,3041,3045,3085,3090,3102,3106,3145,3150,3154,3158,3190,3195,3199,3203,3251,3256,3260,3272,3304,3309,3313,3317,3349,3354,3358,3362,3394,3399,3403],{"type":34,"content":3022},[3023],{"text":3024,"type":38},"Your staff are your frontline. They’re helping patients book appointments, sort through the confusing insurance negotiations, and provide consistent quality care. It’s a mix of technical skill, endurance, and empathy. ",{"type":34,"content":3026},[3027],{"text":3028,"type":38},"And with that comes employee burnout. ",{"type":34,"content":3030},[3031],{"text":3014,"type":38},{"type":2510,"attrs":3033,"content":3034},{"level":2512},[3035],{"text":3036,"type":38},"1. Check your team’s morale",{"type":34,"content":3038},[3039],{"text":3040,"type":38},"Your staff didn’t get into healthcare for the paperwork. When their day is weighed down with phone calls with insurance companies, navigating appointment changes, and ordering new supplies, their morale can take a dip.",{"type":34,"content":3042},[3043],{"text":3044,"type":38},"Your practice’s staff are like family, and the best facilities create a culture of open and honest communication. Set up multiple check-in points to give your staff the opportunities they need to share where their headspace is — and so you can help identify ways to boost their morale when it needs a lift. ",{"type":2779,"content":3046},[3047,3057,3075],{"type":2782,"content":3048},[3049],{"type":34,"content":3050},[3051,3055],{"text":3052,"type":38,"marks":3053},"Daily stand-up.",[3054],{"type":1194},{"text":3056,"type":38}," As your staff gets settled in the morning, do an informal check-in. How’s everyone feeling at the start of the day? Ask everyone to share one thing they’re excited about or one thing they need help with that day.",{"type":2782,"content":3058},[3059],{"type":34,"content":3060},[3061,3065,3067,3073],{"text":3062,"type":38,"marks":3063},"Send weekly mental health check-ins.",[3064],{"type":1194},{"text":3066,"type":38}," Use a ",{"text":3068,"type":38,"marks":3069},"mobile app",[3070],{"type":1433,"attrs":3071},{"href":3072,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/features/employee-time-clock",{"text":3074,"type":38}," that allows your staff to answer questions, such as “How’s your morale this week?”",{"type":2782,"content":3076},[3077],{"type":34,"content":3078},[3079,3083],{"text":3080,"type":38,"marks":3081},"Create a buddy system.",[3082],{"type":1194},{"text":3084,"type":38}," Even if your clinic is small, pair up your staff so each person has someone that they can connect with. ",{"type":2510,"attrs":3086,"content":3087},{"level":2512},[3088],{"text":3089,"type":38},"2. Host a staff roundtable",{"type":34,"content":3091},[3092,3094,3100],{"text":3093,"type":38},"Go beyond just checking in. Host a formal session for staff to communicate their concerns, thoughts, and feedback. The pandemic challenges people in different ways. ",{"text":3095,"type":38,"marks":3096},"Parents",[3097],{"type":1433,"attrs":3098},{"href":3099,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.npr.org/2021/02/18/968930085/almost-a-year-into-the-pandemic-working-moms-feel-forgotten-journalist-says",{"text":3101,"type":38},", for example, are struggling to time manage childcare and work. ",{"type":34,"content":3103},[3104],{"text":3105,"type":38},"Sometimes it’s easier to boost morale when you do it together as a team. And it can even be fun. ",{"type":2779,"content":3107},[3108,3118,3128],{"type":2782,"content":3109},[3110],{"type":34,"content":3111},[3112,3116],{"text":3113,"type":38,"marks":3114},"Create a monthly brown bag session.",[3115],{"type":1194},{"text":3117,"type":38}," Once a month, bring your staff together over lunch to go through business operations. Make it a working session with the goal of getting everyone excited about what your practice can do to continually enhance employee wellbeing.",{"type":2782,"content":3119},[3120],{"type":34,"content":3121},[3122,3126],{"text":3123,"type":38,"marks":3124},"Create a plan.",[3125],{"type":1194},{"text":3127,"type":38}," Assign someone to take notes — maybe even rotate that role — so nothing falls through the cracks. Then put a plan in place to action on the ideas.",{"type":2782,"content":3129},[3130],{"type":34,"content":3131},[3132,3136,3138,3143],{"text":3133,"type":38,"marks":3134},"Build a culture of open communication.",[3135],{"type":1194},{"text":3137,"type":38}," Your staff might be long-timers at your practice, but it’s still important to remind them that you want to create a two-way ",{"text":380,"type":38,"marks":3139},[3140],{"type":1433,"attrs":3141},{"href":3142,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/3-tips-improve-team-wide-communication",{"text":3144,"type":38}," feedback loop. ",{"type":2510,"attrs":3146,"content":3147},{"level":2512},[3148],{"text":3149,"type":38},"3. Spring cleaning ",{"type":34,"content":3151},[3152],{"text":3153,"type":38},"Your staff might be stressed because they keep hitting the same roadblocks — unpredictable patient scheduling, supply shortages, or waiting room chaos. ",{"type":34,"content":3155},[3156],{"text":3157,"type":38},"Thankfully, there are easy ways to ease some of that stress. And one of the best ways is to just assess the current situation. Bring your staff into the conversation to make them feel more engaged and in control of the challenges. ",{"type":2779,"content":3159},[3160,3170,3180],{"type":2782,"content":3161},[3162],{"type":34,"content":3163},[3164,3168],{"text":3165,"type":38,"marks":3166},"Ask your team.",[3167],{"type":1194},{"text":3169,"type":38}," What’s working and what isn’t? They’ll know best and appreciate the opportunity to influence processes.",{"type":2782,"content":3171},[3172],{"type":34,"content":3173},[3174,3178],{"text":3175,"type":38,"marks":3176},"Mix it up. ",[3177],{"type":1194},{"text":3179,"type":38},"Take advantage of a quieter season, if you have one, to try something new. Change the flow of the waiting room so that patients can check in efficiently under COVID protocols. ",{"type":2782,"content":3181},[3182],{"type":34,"content":3183},[3184,3188],{"text":3185,"type":38,"marks":3186},"Lean on technology.",[3187],{"type":1194},{"text":3189,"type":38}," Look for tools that can simplify admin, like staff scheduling, so they’re freed up to focus on your patients. ",{"type":2510,"attrs":3191,"content":3192},{"level":2512},[3193],{"text":3194,"type":38},"4. Create flexibility ",{"type":34,"content":3196},[3197],{"text":3198,"type":38},"Life in your clinic changes day by day. Whether your staff need to secure an appointment for an emergency root canal or your rebooking a routine eye exam, stuff happens. ",{"type":34,"content":3200},[3201],{"text":3202,"type":38},"On top of that, your staff might need to call in so they can work at another facility that day or even take care of personal errands. Make flexibility a priority for your team to help alleviate some of the burnout that comes with the day-to-day of working in a clinic.",{"type":2779,"content":3204},[3205,3215,3233],{"type":2782,"content":3206},[3207],{"type":34,"content":3208},[3209,3213],{"text":3210,"type":38,"marks":3211},"Empower your team.",[3212],{"type":1194},{"text":3214,"type":38}," Give your staff the flexibility to swap their schedules or press pause if they need a recharge.",{"type":2782,"content":3216},[3217],{"type":34,"content":3218},[3219,3223,3225,3231],{"text":3220,"type":38,"marks":3221},"Use an automatic scheduling tool to save time.",[3222],{"type":1194},{"text":3224,"type":38}," ",{"text":3226,"type":38,"marks":3227},"Eliminate frustrating admin",[3228],{"type":1433,"attrs":3229},{"href":3230,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/industry/healthcare/clinics",{"text":3232,"type":38}," and let your team focus on the work that matters most to them. ",{"type":2782,"content":3234},[3235],{"type":34,"content":3236},[3237,3241,3243,3249],{"text":3238,"type":38,"marks":3239},"Free up the schedule.",[3240],{"type":1194},{"text":3242,"type":38}," Consider ",{"text":3244,"type":38,"marks":3245},"rotating schedules",[3246],{"type":1433,"attrs":3247},{"href":3248,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/signs-you-should-implement-rotating-schedules",{"text":3250,"type":38}," so that employees feel motivated and energized. ",{"type":2510,"attrs":3252,"content":3253},{"level":2512},[3254],{"text":3255,"type":38},"5. Recognize your employees",{"type":34,"content":3257},[3258],{"text":3259,"type":38},"When your staff are heads-down with their patient care and administrative duties, they might not notice their positive impact. Recognize your employees to let them know that people care. ",{"type":34,"content":3261},[3262,3264,3270],{"text":3263,"type":38},"Burnout can happen when work feels endless. Through ",{"text":3265,"type":38,"marks":3266},"staff recognition and appreciation",[3267],{"type":1433,"attrs":3268},{"href":3269,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/unique-employee-appreciation-gifts-your-team-will-love",{"text":3271,"type":38},", you can help staff feel valued. ",{"type":2779,"content":3273},[3274,3284,3294],{"type":2782,"content":3275},[3276],{"type":34,"content":3277},[3278,3282],{"text":3279,"type":38,"marks":3280},"Make it tangible.",[3281],{"type":1194},{"text":3283,"type":38}," Set aside a budget so you can reward top performers with appreciation treats like gift cards or team celebrations. ",{"type":2782,"content":3285},[3286],{"type":34,"content":3287},[3288,3292],{"text":3289,"type":38,"marks":3290},"Make it human.",[3291],{"type":1194},{"text":3293,"type":38}," Collect testimonials from peers and patients to share with the whole staff. ",{"type":2782,"content":3295},[3296],{"type":34,"content":3297},[3298,3302],{"text":3299,"type":38,"marks":3300},"Make it social.",[3301],{"type":1194},{"text":3303,"type":38}," Use your social media networks like LinkedIn to highlight positive employee stories.",{"type":2510,"attrs":3305,"content":3306},{"level":2512},[3307],{"text":3308,"type":38},"6. Align on goals",{"type":34,"content":3310},[3311],{"text":3312,"type":38},"Your employees might experience burnout if they don’t know how to grow in their career. Make the job worth working for by creating attainable goals or a clear path forward. If the job has levels for promotion, does your staff know how to reach them?",{"type":34,"content":3314},[3315],{"text":3316,"type":38},"As you check in with your staff, get a sense of how they feel about their future. What do they want to accomplish in the next six months, one year, and three years? Employees feel better about their work when they have something higher to reach for. ",{"type":2779,"content":3318},[3319,3329,3339],{"type":2782,"content":3320},[3321],{"type":34,"content":3322},[3323,3327],{"text":3324,"type":38,"marks":3325},"Put it in writing.",[3326],{"type":1194},{"text":3328,"type":38}," Create realistic goals that are tailored to each role and reward your employee as they hit different milestones.",{"type":2782,"content":3330},[3331],{"type":34,"content":3332},[3333,3337],{"text":3334,"type":38,"marks":3335},"Provide professional development stipends.",[3336],{"type":1194},{"text":3338,"type":38}," Help your staff to pursue personal development and educational goals with a small education budget. If they’re getting burned out, that professional development can help keep them engaged.",{"type":2782,"content":3340},[3341],{"type":34,"content":3342},[3343,3347],{"text":3344,"type":38,"marks":3345},"Celebrate the wins.",[3346],{"type":1194},{"text":3348,"type":38}," Encourage your staff to cheer on each other as they work towards their goals. ",{"type":2510,"attrs":3350,"content":3351},{"level":2512},[3352],{"text":3353,"type":38},"7. Go on an offsite ",{"type":34,"content":3355},[3356],{"text":3357,"type":38},"Your staff comes into the office every day. Or maybe they work partially from home. Either way, likely they’re ready for a little energy and change of scenery.",{"type":34,"content":3359},[3360],{"text":3361,"type":38},"With an offsite event (either in person or virtually), you can treat your staff to some team bonding, relaxation, and educational experiences. Team offsites show your staff that you value their hard work and break up the monotony of 9-5. ",{"type":2779,"content":3363},[3364,3374,3384],{"type":2782,"content":3365},[3366],{"type":34,"content":3367},[3368,3372],{"text":3369,"type":38,"marks":3370},"Forget about work.",[3371],{"type":1194},{"text":3373,"type":38}," Get dinner as a group and make it a rule to not talk about work for a few hours.",{"type":2782,"content":3375},[3376],{"type":34,"content":3377},[3378,3382],{"text":3379,"type":38,"marks":3380},"Take a virtual class together. ",[3381],{"type":1194},{"text":3383,"type":38},"Whether your staff decides to make pasta or build a terrarium, a virtual class can be a great way to energize your team and remember to have fun.",{"type":2782,"content":3385},[3386],{"type":34,"content":3387},[3388,3392],{"text":3389,"type":38,"marks":3390},"Bring in speakers.",[3391],{"type":1194},{"text":3393,"type":38}," Ask staff from other practices to join you and talk about what they’re doing to keep spirits high and fight the burnout. ",{"type":2510,"attrs":3395,"content":3396},{"level":2512},[3397],{"text":3398,"type":38},"Build that work/life balance",{"type":34,"content":3400},[3401],{"text":3402,"type":38},"Challenges inevitably create opportunities and being aware of what’s bringing your staff down can help you get them excited about work again. ",{"type":34,"content":3404},[3405,3407,3413],{"text":3406,"type":38},"Download ",{"text":3408,"type":38,"marks":3409},"The Practice Manager’s Employee Engagement Checklist",[3410],{"type":1433,"attrs":3411},{"href":3412,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/amer-practice-manager-employee-engagement-checklist2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_burnout_&utm_content=na&stream=all_hc&dh=bl_bl_bl",{"text":3414,"type":38}," for more ideas about how to boost morale and keep your staff happy.","2021-03-18 00:00",{"_uid":3417,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":3418,"imageS3Key":3419,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":3420,"imageOriginalUrl":3421,"sourceImageWidth":1180,"sourceImageHeight":1963},"a9ae0b20-da22-4dbd-a558-b06da965079b","clinic-burnout-thumb.jpg","f/64010/1200x630/ef1eb21325/clinic-burnout-thumb.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/ef1eb21325/clinic-burnout-thumb.jpg","//a.storyblok.com/f/64010/1200x630/ef1eb21325/clinic-burnout-thumb.jpg",[3423],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":3424,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":3427,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":3428,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":3425,"link":3426,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[692,615],[927],[3432,2727,3433],"6c29d1f4-4692-4c7e-8da7-3de64984d3b4","b75d71ad-ed21-4f03-81c5-087fcd86d706",[3435,3436],"24757a66-930d-4c7d-bdff-b99b4a33750e","e4df7a58-3ef6-4a91-9cae-06ce7908af93","tips-to-help-fight-staff-burnout-in-your-clinic","us/blog/tips-to-help-fight-staff-burnout-in-your-clinic",-65690,[],"e36cb0a2-174e-4072-af21-1562c4ec9851","2021-03-18T19:44:00.391Z",[3444,3447],{"id":3445,"name":3003,"slug":3437,"published":61,"full_slug":3446,"is_folder":17,"parent_id":2601},90580302,"au/blog/tips-to-help-fight-staff-burnout-in-your-clinic",{"id":3448,"name":3003,"slug":3437,"published":61,"full_slug":3449,"is_folder":17,"parent_id":2605},90580301,"gb/blog/tips-to-help-fight-staff-burnout-in-your-clinic",{"name":3451,"created_at":3452,"published_at":3453,"updated_at":3454,"id":3455,"uuid":3456,"content":3457,"slug":3663,"full_slug":3664,"sort_by_date":90,"position":3665,"tag_list":3666,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":3667,"first_published_at":3668,"release_id":90,"lang":96,"path":90,"alternates":3669,"default_full_slug":90,"translated_slugs":90},"6 Tips to Fix Your Care Home Staff Shortage","2022-01-11T23:24:56.504Z","2022-05-17T03:33:35.081Z","2022-05-17T03:33:35.111Z",97918779,"1418b894-8250-427c-aea0-055ccd787770",{"seo":3458,"_uid":3463,"author":2619,"content":3464,"headline":3451,"component":2567,"post_date":3642,"thumbnail":3643,"types_tag":3649,"features_tag":3656,"show_resource":61,"industries_tag":3657,"related_articles":3658,"ways_of_working_tag":3662},{"_uid":3459,"title":15,"plugin":16,"seoTitle":3460,"description":19,"seoKeywords":3461,"seoTitleInput":3451,"seoDescription":3462},"3c171d26-b7f8-4ea9-919d-2bb8a79e80e4","6 Tips to Fix Your Care Home Staff Shortage - Deputy","care home, staff shortage","Read on to learn six tips to help you retain a sustainable network of dedicated staff to keep your patients and their families happy. ","d041cebc-4212-4f10-9b55-4fa26946b3a8",[3465],{"_uid":3466,"content":3467,"component":2566},"60bf7bea-4b36-4bfd-b659-9f2e92a5f6fb",{"type":31,"content":3468},[3469,3473,3477,3480,3485,3489,3493,3497,3509,3514,3518,3530,3534,3538,3543,3547,3559,3564,3568,3572,3584,3589,3593,3597,3602,3606,3610,3622,3627,3631],{"type":34,"content":3470},[3471],{"text":3472,"type":38},"A successful care home relies on dedicated staff. But as nurses and carers continue to shift jobs — and the funded gap increases — care homes grapple with staff shortages. In fact, budget cuts, training deficits, and immigration have amounted to over 40,000 unfilled positions. ",{"type":34,"content":3474},[3475],{"text":3476,"type":38},"But with the right systems in place, you can protect your care home from these shortages.",{"type":34,"content":3478},[3479],{"text":3462,"type":38},{"type":2510,"attrs":3481,"content":3482},{"level":2512},[3483],{"text":3484,"type":38},"1. Build a culture of flexibility",{"type":34,"content":3486},[3487],{"text":3488,"type":38},"Care homes operate 24/7. Throughout the day, staff transport residents, provide meals, and distribute medication. So when a carer calls in sick and no one is available to fill the shift, patients can suffer. ",{"type":34,"content":3490},[3491],{"text":3492,"type":38},"“You need to remove any impediment to staff happiness,” says David Tanner, owner of Ascot Residential Homes. “Little things can make the difference between a member of staff staying with you or leaving. If you can focus on those small things, it’s more likely they will stay.”",{"type":34,"content":3494},[3495],{"text":3496,"type":38},"Otherwise, you’re left hiring less-qualified staff, who leave shortly after starting.",{"type":34,"content":3498},[3499,3501,3507],{"text":3500,"type":38},"When something comes up, ",{"text":3502,"type":38,"marks":3503},"empower your staff",[3504],{"type":1433,"attrs":3505},{"href":3506,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/features/shift-swapping",{"text":3508,"type":38}," to find a suitable replacement. That flexibility allows your team to take control over their schedules, without the fear of impacting the care of your patients.",{"type":2510,"attrs":3510,"content":3511},{"level":2512},[3512],{"text":3513,"type":38},"2. Boost recruiting efforts for the long-term",{"type":34,"content":3515},[3516],{"text":3517,"type":38},"Get the word out for your open positions. Nursing graduates and healthcare job seekers are spoiled for choice. Let them know why your facility is the best place to work for. ",{"type":34,"content":3519},[3520,3522,3528],{"text":3521,"type":38},"Staffing agencies can patch up shortages temporarily, but they’re expensive and won’t be sustainable for your bottom line. One of the UK’s largest residential care providers reduced their agency costs by 15% by implementing a ",{"text":3523,"type":38,"marks":3524},"workforce management system",[3525],{"type":1433,"attrs":3526},{"href":3527,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/gb",{"text":3529,"type":38}," making it easier to make changes to schedules and fill empty shifts with little notice.",{"type":34,"content":3531},[3532],{"text":3533,"type":38},"Use social media and modern job sites like LinkedIn to advertise your open roles. Give your employees referral bonuses if they successfully introduce a hire. Do you have values and benefits that set your facility apart? Why have families trusted your organization for decades? Why should job seekers apply? ",{"type":34,"content":3535},[3536],{"text":3537,"type":38},"Make the case for your facility and you’ll attract a new generation of care providers. ",{"type":2510,"attrs":3539,"content":3540},{"level":2512},[3541],{"text":3542,"type":38},"3. Invest in training",{"type":34,"content":3544},[3545],{"text":3546,"type":38},"Provide your staff with professional development opportunities. They’ll feel more valued and want to stay with your care home if they can advance their careers, earn better pay, and acquire new skills. Consider training through distance learning, virtual classes, or onsite workshops. ",{"type":34,"content":3548},[3549,3551,3557],{"text":3550,"type":38},"Investment in your staff training can’t be a one-off event. While their ",{"text":3552,"type":38,"marks":3553},"onboarding",[3554],{"type":1433,"attrs":3555},{"href":3556,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/how-to-improve-your-employee-onboarding-process",{"text":3558,"type":38}," experience is important to their first few months, make sure they can keep learning well beyond their start. That continuous engagement can help motivate staff and keep them happy to work at your care home.",{"type":2510,"attrs":3560,"content":3561},{"level":2512},[3562],{"text":3563,"type":38},"4. Practice open communication",{"type":34,"content":3565},[3566],{"text":3567,"type":38},"Keep your employees aware of the ins and outs of your care home. They’ll appreciate leaders who are open and transparent, even on things like new protocols, finance projections, hiring updates, and quarterly goals. ",{"type":34,"content":3569},[3570],{"text":3571,"type":38},"Lack of communication can create uncertainty and push your staff to look elsewhere for a job. ",{"type":34,"content":3573},[3574,3576,3582],{"text":3575,"type":38},"Use your team meetings or a ",{"text":3577,"type":38,"marks":3578},"central communications tool",[3579],{"type":1433,"attrs":3580},{"href":3581,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/features/collaboration",{"text":3583,"type":38}," to provide these updates, and make sure your staff can provide their feedback as well. ",{"type":2510,"attrs":3585,"content":3586},{"level":2512},[3587],{"text":3588,"type":38},"5. Build a community of volunteers",{"type":34,"content":3590},[3591],{"text":3592,"type":38},"Your facility is more than just a business — it’s a community. Create volunteer opportunities for people to pass out refreshments, decorate, and transport patients. You can even train them for more technical roles to help offload your employees. ",{"type":34,"content":3594},[3595],{"text":3596,"type":38},"In times of crisis, volunteers are inspired to make an impact. If you’re trying to fill staffing gaps, volunteers are a great short-term fix. Depending on the qualifications needed, you might even be able to recruit your volunteers onto your staff full-time. ",{"type":2510,"attrs":3598,"content":3599},{"level":2512},[3600],{"text":3601,"type":38},"6. Protect staff from burnout ",{"type":34,"content":3603},[3604],{"text":3605,"type":38},"The continuous pressure to provide quality care on top of funding shortages leads to staff burnout. ",{"type":34,"content":3607},[3608],{"text":3609,"type":38},"Thankfully, there are a few ways you can ease the stress and boost your team morale. ",{"type":34,"content":3611},[3612,3614,3620],{"text":3613,"type":38},"Build a culture where employees aren’t afraid to take time off. ",{"text":3615,"type":38,"marks":3616},"Mental health",[3617],{"type":1433,"attrs":3618},{"href":3619,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/19-ways-to-ensure-the-mental-health-of-your-hourly-employees",{"text":3621,"type":38}," needs to be a priority at your facility so that your staff will want to stay and care for their patients. There’s a reason your staff wanted to work at your care home — it’s up to you to help them staff there.",{"type":2510,"attrs":3623,"content":3624},{"level":2512},[3625],{"text":3626,"type":38},"Mind the (staffing) gap",{"type":34,"content":3628},[3629],{"text":3630,"type":38},"Whether you oversee one care home or multiple sites, your staff should be focusing on the best care. Be proactive about the factors in your control. ",{"type":34,"content":3632},[3633,3635,3641],{"text":3634,"type":38},"Equipping employees with tools to eliminate paperwork and admin means they can focus all of their time supporting and providing high-quality care. And on top of that, you can help reduce staff turnover. For more tips, download the ebook ",{"text":3636,"type":38,"marks":3637},"Taking Care of Business: Tackling the Trends Driving Up Care Home Costs",[3638],{"type":1433,"attrs":3639},{"href":3640,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/emea-taking-care-of-business2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_emea_all_all_staff shortage_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":2167,"type":38},"2021-03-17 00:00",{"_uid":3644,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":3645,"imageS3Key":3646,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":3647,"imageOriginalUrl":3648,"sourceImageWidth":1180,"sourceImageHeight":1963},"f4c2f816-f50e-48af-a9cc-ff97f8ca3a6f","care-home-staffing-thumb.jpg","f/64010/1200x630/da380e6c8e/care-home-staffing-thumb.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/da380e6c8e/care-home-staffing-thumb.jpg","//a.storyblok.com/f/64010/1200x630/da380e6c8e/care-home-staffing-thumb.jpg",[3650],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":3651,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":3654,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":3655,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":3652,"link":3653,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[435,495,650],[927],[3659,3660,3661],"c2334688-d0f7-49fc-be0f-82c9f74fcec2","feb034b1-8752-4c9d-bd1e-52d75d9df7bb","85d1d748-7f94-467f-aeeb-eba1dca92331",[3435,2730],"tips-to-fix-your-care-home-staff-shortage","us/blog/tips-to-fix-your-care-home-staff-shortage",-65680,[],"a8b591c5-44a0-4c0a-928e-634d4a0688b1","2021-03-18T03:55:07.550Z",[3670,3673],{"id":3671,"name":3451,"slug":3663,"published":61,"full_slug":3672,"is_folder":17,"parent_id":2601},97918778,"au/blog/tips-to-fix-your-care-home-staff-shortage",{"id":3674,"name":3451,"slug":3663,"published":61,"full_slug":3675,"is_folder":17,"parent_id":2605},42096184,"gb/blog/tips-to-fix-your-care-home-staff-shortage",{"name":3677,"created_at":3678,"published_at":3679,"updated_at":3680,"id":3681,"uuid":3682,"content":3683,"slug":4043,"full_slug":4044,"sort_by_date":90,"position":4045,"tag_list":4046,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":4047,"first_published_at":4048,"release_id":90,"lang":96,"path":90,"alternates":4049,"default_full_slug":90,"translated_slugs":90},"2021 Customer Engagement Checklist","2021-03-15T19:54:31.924Z","2022-05-17T03:34:40.185Z","2022-05-17T03:34:40.221Z",41793189,"17480e63-4314-4ca8-aaeb-fa41ba747134",{"seo":3684,"_uid":3689,"author":2619,"content":3690,"headline":3677,"component":2567,"post_date":4021,"thumbnail":4022,"types_tag":4028,"features_tag":4035,"show_resource":61,"industries_tag":4037,"related_articles":4038,"ways_of_working_tag":4042},{"_uid":3685,"title":15,"plugin":16,"seoTitle":3686,"description":19,"seoKeywords":3687,"seoTitleInput":3677,"seoDescription":3688},"c63aa47f-7c10-4d88-ab9b-eb7f0ca42f65","2021 Customer Engagement Checklist - Deputy","customer engagement","Read on to discover six tips for engaging your customers so they’ll keep coming back all year.","ebc50c48-747f-4fdf-a85f-bd4ef32d56af",[3691],{"_uid":3692,"content":3693,"component":2566},"f386bbe2-ab6d-4005-be01-edaa658fe15b",{"type":31,"content":3694},[3695,3699,3703,3706,3711,3715,3719,3723,3768,3773,3777,3781,3813,3818,3822,3826,3858,3863,3867,3871,3903,3908,3912,3951,3956,3968,3972,4004,4009],{"type":34,"content":3696},[3697],{"text":3698,"type":38},"In 2020, customer behaviors changed. Online shopping and ordering takeout became popular alternatives to waiting in line at the grocery store or eating at a restaurant while it was closed to the public. ",{"type":34,"content":3700},[3701],{"text":3702,"type":38},"Today, businesses can look forward to turning a corner as restrictions are lifted. Fatigued from a year of staying in, customers are eager to support their favorite brands, socialize, and get back to normalcy again. Their buying power and loyalty will make all the difference as business owners recover from the slump of 2020. ",{"type":34,"content":3704},[3705],{"text":3688,"type":38},{"type":2510,"attrs":3707,"content":3708},{"level":2512},[3709],{"text":3710,"type":38},"Practice first-class service ",{"type":34,"content":3712},[3713],{"text":3714,"type":38},"Make every customer experience memorable. Whether they’re getting a cup of coffee, looking for new jeans, or just picking up some dinner, customers expect top service. They notice the little things, like how your staff greets them when they walk in or the doodles your team puts on to-go coffee cups. ",{"type":34,"content":3716},[3717],{"text":3718,"type":38},"Encourage your teams to be customer-focused. To help, give them tools and freedom to provide good service. If your staff are juggling manual forms to clock in, or having to dig through their email to ask a question, their customer service can slip. ",{"type":34,"content":3720},[3721],{"text":3722,"type":38},"Try out these tips to free up your staff so they can make customer service a priority.",{"type":2779,"content":3724},[3725,3741,3758],{"type":2782,"content":3726},[3727],{"type":34,"content":3728},[3729,3733,3739],{"text":3730,"type":38,"marks":3731},"Automate your manual processes. ",[3732],{"type":1194},{"text":3734,"type":38,"marks":3735},"Timesheets",[3736],{"type":1433,"attrs":3737},{"href":3738,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/features/time-and-attendance",{"text":3740,"type":38}," and payroll should be effortless. Allow your employees to easily clock in and out using an app, so they prioritize the customer.",{"type":2782,"content":3742},[3743],{"type":34,"content":3744},[3745,3749,3751,3756],{"text":3746,"type":38,"marks":3747},"Make communication easy. ",[3748],{"type":1194},{"text":3750,"type":38},"Equip your team with ",{"text":3752,"type":38,"marks":3753},"modern communication tools",[3754],{"type":1433,"attrs":3755},{"href":3581,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"text":3757,"type":38}," so they can maintain smooth operations. ",{"type":2782,"content":3759},[3760],{"type":34,"content":3761},[3762,3766],{"text":3763,"type":38,"marks":3764},"Begin with onboarding.",[3765],{"type":1194},{"text":3767,"type":38}," Use your onboarding to help your team get aligned on how to help your customers. From how to answer phones to when to clean your cafe, your team will have more time to focus on the customer when they have processes from the beginning.",{"type":2510,"attrs":3769,"content":3770},{"level":2512},[3771],{"text":3772,"type":38},"Use social media ",{"type":34,"content":3774},[3775],{"text":3776,"type":38},"Customers can now shop through Instagram and Facebook. Even as businesses re-open, don’t forget to engage them on social media. Connect with a wider audience, 24/7, by building out a presence on platforms like Facebook, Instagram, and Twitter. ",{"type":34,"content":3778},[3779],{"text":3780,"type":38},"Engaging with customers on social media will allow them to connect with your business, wherever they are. If you’re just starting out, don’t worry about using paid ads yet. Your organic channels are a great way to engage your customers.",{"type":2779,"content":3782},[3783,3793,3803],{"type":2782,"content":3784},[3785],{"type":34,"content":3786},[3787,3791],{"text":3788,"type":38,"marks":3789},"Keep customers up to date.",[3790],{"type":1194},{"text":3792,"type":38}," Have your hours been all over the place? Use Facebook to let them know when things change. They can just visit your page instead of having to call. ",{"type":2782,"content":3794},[3795],{"type":34,"content":3796},[3797,3801],{"text":3798,"type":38,"marks":3799},"Make it personal.",[3800],{"type":1194},{"text":3802,"type":38}," Allow your customers to connect with the people behind the brand. Share Instagram stories of your staff making a delicious entree or setting up for brunch, and encourage your customers to share their own stories (and tag your business). ",{"type":2782,"content":3804},[3805],{"type":34,"content":3806},[3807,3811],{"text":3808,"type":38,"marks":3809},"Launch a contest.",[3810],{"type":1194},{"text":3812,"type":38}," Have your followers share a memory from your bar on Twitter. Pick the strongest entry and award them with a gift card. ",{"type":2510,"attrs":3814,"content":3815},{"level":2512},[3816],{"text":3817,"type":38},"Launch a loyalty program ",{"type":34,"content":3819},[3820],{"text":3821,"type":38},"Loyalty programs allow customers to accrue discounts, prizes, and exclusive access by making repeat purchases. In 2019, Starbucks attributed a majority of the additional $2.65 billion in revenue to their rewards program.",{"type":34,"content":3823},[3824],{"text":3825,"type":38},"Incentivize your customers to make repeat purchases through a loyalty program. You’ll make loyal fans of your customers and build a stronger reputation by offering rewards to people who keep coming back. ",{"type":2779,"content":3827},[3828,3838,3848],{"type":2782,"content":3829},[3830],{"type":34,"content":3831},[3832,3836],{"text":3833,"type":38,"marks":3834},"Make it fun.",[3835],{"type":1194},{"text":3837,"type":38}," Turn your loyalty program into a game, where customers accrue points for completing actions like leaving a review, making a purchase, or taking a survey. Points can be converted into store credit. ",{"type":2782,"content":3839},[3840],{"type":34,"content":3841},[3842,3846],{"text":3843,"type":38,"marks":3844},"Exclusive access to new products.",[3845],{"type":1194},{"text":3847,"type":38}," If your restaurant is debuting a new menu, invite your loyal customers to a tasting event.",{"type":2782,"content":3849},[3850],{"type":34,"content":3851},[3852,3856],{"text":3853,"type":38,"marks":3854},"Hit up their inbox.",[3855],{"type":1194},{"text":3857,"type":38}," Email campaigns are convenient for nudging your customers. Attract them with free shipping and discounts on a regular basis. Everyone loves a good deal.  ",{"type":2510,"attrs":3859,"content":3860},{"level":2512},[3861],{"text":3862,"type":38},"Host events ",{"type":34,"content":3864},[3865],{"text":3866,"type":38},"Your customers miss you. They’re excited to shop in person, dine out, and visit their favorite establishments. Boost customer engagement with events that show off new products and connect them to fellow customers. If you’re not fully open, keep the connections alive with unique virtual events. ",{"type":34,"content":3868},[3869],{"text":3870,"type":38},"Events are a meaningful way to help your business stand apart. Get creative and host events virtually, or safely in-person, to build lasting relationships with your customer. ",{"type":2779,"content":3872},[3873,3883,3893],{"type":2782,"content":3874},[3875],{"type":34,"content":3876},[3877,3881],{"text":3878,"type":38,"marks":3879},"Host a customer appreciation event.",[3880],{"type":1194},{"text":3882,"type":38}," Have your clothing store set the scene for an intimate night of music and special discounts. Tie the event to your loyalty program for VIP guests only. ",{"type":2782,"content":3884},[3885],{"type":34,"content":3886},[3887,3891],{"text":3888,"type":38,"marks":3889},"Take happy hour online. ",[3890],{"type":1194},{"text":3892,"type":38},"Host a virtual happy hour with a neighboring business, and invite attendees from both mailing lists. You’ll get to draw a bigger crowd and build community. ",{"type":2782,"content":3894},[3895],{"type":34,"content":3896},[3897,3901],{"text":3898,"type":38,"marks":3899},"Educate your customers with a virtual Q&A.",[3900],{"type":1194},{"text":3902,"type":38}," Has your care facility undergone new changes? Consider hosting a webinar that allows customers to ask questions and chat with care providers. ",{"type":2510,"attrs":3904,"content":3905},{"level":2512},[3906],{"text":3907,"type":38},"Provide helpful support",{"type":34,"content":3909},[3910],{"text":3911,"type":38},"The customer experience isn’t always perfect. Sometimes a jacket ordered online doesn’t fit as expected or dinner is delivered without side dishes. In these cases, are you ready to make it up to the customer? Maintain customer loyalty by providing solutions, every time. ",{"type":2779,"content":3913},[3914,3924,3934],{"type":2782,"content":3915},[3916],{"type":34,"content":3917},[3918,3922],{"text":3919,"type":38,"marks":3920},"Make it right.",[3921],{"type":1194},{"text":3923,"type":38}," A negative order experience can be turned around with a refund or discount code towards a future purchase. By committing to a refund or future discount, you’re expressing confidence and asking customers to give you another chance. ",{"type":2782,"content":3925},[3926],{"type":34,"content":3927},[3928,3932],{"text":3929,"type":38,"marks":3930},"Provide resources.",[3931],{"type":1194},{"text":3933,"type":38}," If a customer can’t reach you by phone, can they find solutions on your website or social media? FAQ articles will help customers help themselves. ",{"type":2782,"content":3935},[3936],{"type":34,"content":3937},[3938,3942,3944,3949],{"text":3939,"type":38,"marks":3940},"Spread the workload by allowing your customer support agents to swap shifts.",[3941],{"type":1194},{"text":3943,"type":38}," Whether you have a dedicated team or rely on in-house staff, your employee should be able to ",{"text":3945,"type":38,"marks":3946},"swap shifts",[3947],{"type":1433,"attrs":3948},{"href":3506,"uuid":90,"anchor":90,"target":1436,"linktype":173},{"text":3950,"type":38}," for maximum coverage. ",{"type":2510,"attrs":3952,"content":3953},{"level":2512},[3954],{"text":3955,"type":38},"Connect customers to your mission ",{"type":34,"content":3957},[3958,3960,3966],{"text":3959,"type":38},"Over the years, consumers have shared the importance of supporting value-driven businesses. ",{"text":3961,"type":38,"marks":3962},"Zappos",[3963],{"type":1433,"attrs":3964},{"href":3965,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.zappos.com/about/zappos-for-good",{"text":3967,"type":38},", for example, created programs for customers to donate their gently used shoes. Coupled with their first-class customer service, they now enjoy millions of five-star reviews. ",{"type":34,"content":3969},[3970],{"text":3971,"type":38},"Take a social stance and harness your customers’ goodwill. They’ll be attracted to a brand that gives back to the community. ",{"type":2779,"content":3973},[3974,3984,3994],{"type":2782,"content":3975},[3976],{"type":34,"content":3977},[3978,3982],{"text":3979,"type":38,"marks":3980},"Host volunteer opportunities.",[3981],{"type":1194},{"text":3983,"type":38}," Invite your customers to pack meals for the needy at your restaurant, or have them write cards to care home patients. ",{"type":2782,"content":3985},[3986],{"type":34,"content":3987},[3988,3992],{"text":3989,"type":38,"marks":3990},"Collect donation goods for impacted communities.",[3991],{"type":1194},{"text":3993,"type":38}," People are still in need of protective equipment, clothing, and food. Allow your customers to donate goods and pass them on to a local organization. ",{"type":2782,"content":3995},[3996],{"type":34,"content":3997},[3998,4002],{"text":3999,"type":38,"marks":4000},"Be vocal.",[4001],{"type":1194},{"text":4003,"type":38}," Your storefront, social media channels, and website are highly visible. Use those spaces to speak out against violence in the community and proudly display your values. Be a brand that customers are proud to rally behind. ",{"type":2510,"attrs":4005,"content":4006},{"level":2512},[4007],{"text":4008,"type":38},"New ways of working",{"type":34,"content":4010},[4011,4013,4019],{"text":4012,"type":38},"Customer behaviors have changed, in many ways for the better. Help your team get up to speed, and provide best-in-class customer service, when you learn more about how to adapt Download the ebook ",{"text":4014,"type":38,"marks":4015},"New Ways of Working",[4016],{"type":1433,"attrs":4017},{"href":4018,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/amer_new_ways_of_working2020?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_customerengagement_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":4020,"type":38}," to learn more about how the hourly workforce is changing.","2021-03-15 00:00",{"_uid":4023,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":4024,"imageS3Key":4025,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":4026,"imageOriginalUrl":4027,"sourceImageWidth":1180,"sourceImageHeight":1963},"7f6ddf29-0d73-455a-9e63-f6309f39cf0b","customer-engagement-checklist-thumb.jpg","f/64010/1200x630/2ca169e72a/customer-engagement-checklist-thumb.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/2ca169e72a/customer-engagement-checklist-thumb.jpg","//a.storyblok.com/f/64010/1200x630/2ca169e72a/customer-engagement-checklist-thumb.jpg",[4029],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":4030,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":4033,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":4034,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":4031,"link":4032,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[455,4036],"53455817-18d3-4338-916c-9430c46c6b37",[953,1036,1085],[4039,4040,4041],"4ca7332e-2075-4304-82fd-7a96567292a3","59f0acbe-899a-413d-b812-62b94d0816d1","371cb0c9-38b9-48b8-964b-ad68b32c0d72",[2730],"customer-engagement-checklist","us/blog/customer-engagement-checklist",-65670,[],"f2fe467f-b194-4f33-8475-b45ff103fef1","2021-03-15T20:12:02.890Z",[4050,4053],{"id":4051,"name":3677,"slug":4043,"published":61,"full_slug":4052,"is_folder":17,"parent_id":2605},41793229,"gb/blog/customer-engagement-checklist",{"id":4054,"name":3677,"slug":4043,"published":61,"full_slug":4055,"is_folder":17,"parent_id":2601},41793230,"au/blog/customer-engagement-checklist",{"name":4057,"created_at":4058,"published_at":4059,"updated_at":4060,"id":4061,"uuid":4062,"content":4063,"slug":4334,"full_slug":4335,"sort_by_date":90,"position":4336,"tag_list":4337,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":4338,"first_published_at":4339,"release_id":90,"lang":96,"path":90,"alternates":4340,"default_full_slug":90,"translated_slugs":90},"Effective Business Communication Techniques","2020-06-23T00:26:29.406Z","2022-04-11T04:20:05.587Z","2022-04-11T04:20:05.618Z",13971008,"c6c9a973-d55a-4ce1-aae0-d711006116a7",{"seo":4064,"_uid":4068,"author":2619,"content":4069,"headline":4057,"component":2567,"post_date":4313,"thumbnail":4314,"types_tag":4320,"features_tag":4327,"show_resource":61,"industries_tag":4328,"related_articles":4329,"ways_of_working_tag":4333},{"title":15,"plugin":16,"seoTitle":4065,"description":19,"seoKeywords":4066,"seoTitleInput":4057,"seoDescription":4067},"Effective Business Communication Techniques - Deputy","communication software, collaboration software, effective business communication techniques","Strong, effective business communication techniques affect your relationship with your employees, suppliers, and customers.","7a749a1e-8851-4d77-8077-61ff072f7f4f",[4070],{"_uid":4071,"content":4072,"component":2566},"a990dd9d-244d-468e-aabf-cb7ce70471a4",{"type":31,"content":4073},[4074,4078,4082,4087,4091,4095,4127,4132,4136,4146,4158,4197,4202,4206,4210,4242,4247,4251,4255,4294,4299,4303],{"type":34,"content":4075},[4076],{"text":4077,"type":38},"Communication impacts every aspect of your business. Think of every sale, meeting, and conversation that takes place at work. You know when things go well (happy customers, energized team, clear direction) and when they don’t (wrong orders, poor sales, frustrated staff). You’ve experienced all sides of the delivery. ",{"type":34,"content":4079},[4080],{"text":4081,"type":38},"Now, you’re ready to streamline your approach. Whether you’re newer in your career or have managed teams for years, there’s always room to improve and perfect your style. Discover the best techniques to effectively communicate across your business.",{"type":2510,"attrs":4083,"content":4084},{"level":2512},[4085],{"text":4086,"type":38},"Adjust the way you communicate",{"type":34,"content":4088},[4089],{"text":4090,"type":38},"There are various effective business communication techniques. First, think about the way you communicate. And remember that not all communication is verbal.",{"type":34,"content":4092},[4093],{"text":4094,"type":38},"Assess your current forms of communication, and identify when you use each type of communication. Then you can start to break down how to adjust and improve on these modes of communication. ",{"type":2779,"content":4096},[4097,4107,4117],{"type":2782,"content":4098},[4099],{"type":34,"content":4100},[4101,4105],{"text":4102,"type":38,"marks":4103},"Verbal communication",[4104],{"type":1194},{"text":4106,"type":38}," is used to process orders, share ideas, and run operations. The best verbal communicators adapt to their audience and environment. Think of your staff as they explain complex menu items in a loud restaurant to customers. Hitting the right tone is key.",{"type":2782,"content":4108},[4109],{"type":34,"content":4110},[4111,4115],{"text":4112,"type":38,"marks":4113},"Written communication",[4114],{"type":1194},{"text":4116,"type":38}," can be an email, text, or written note. Or maybe you need to send a memo to your supplier. Effective business communication doesn’t have to sound stuffy — you can still be professional and not sound formal at the same time.",{"type":2782,"content":4118},[4119],{"type":34,"content":4120},[4121,4125],{"text":4122,"type":38,"marks":4123},"Body language",[4124],{"type":1194},{"text":4126,"type":38}," includes movement, sign language, eye contact, and posture. Body language could be smiling when a customer walks into your hardware store, leaning forward when someone is talking to you, or even gesturing where someone can apply free hand sanitizer in your restaurant. ",{"type":2510,"attrs":4128,"content":4129},{"level":2512},[4130],{"text":4131,"type":38},"Choose the right time and place",{"type":34,"content":4133},[4134],{"text":4135,"type":38},"Another effective business communication technique is to tailor your communications for specific scenarios. ",{"type":34,"content":4137},[4138,4140,4145],{"text":4139,"type":38},"For example, you might want to talk about salary adjustments in a private meeting, but you’ll want to tell your staff about new menu changes in a team meeting or through a ",{"text":4141,"type":38,"marks":4142},"company message",[4143],{"type":1433,"attrs":4144},{"href":3581,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"text":2167,"type":38},{"type":34,"content":4147},[4148,4150,4156],{"text":4149,"type":38},"Communicating at the right time and place can help develop a positive ",{"text":4151,"type":38,"marks":4152},"workplace culture",[4153],{"type":1433,"attrs":4154},{"href":4155,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/7-steps-to-strategic-human-resource-management",{"text":4157,"type":38}," where team members feel valued. Here are a few ways to think about time and place for effective business communication.",{"type":2779,"content":4159},[4160,4170,4187],{"type":2782,"content":4161},[4162],{"type":34,"content":4163},[4164,4168],{"text":4165,"type":38,"marks":4166},"One-on-one.",[4167],{"type":1194},{"text":4169,"type":38}," These meetings are perfect for boosting employee engagement. Whether you need to discuss performance issues or career opportunities, 1:1 meetings allow you and your staff to communicate transparently. ",{"type":2782,"content":4171},[4172],{"type":34,"content":4173},[4174,4178,4180,4185],{"text":4175,"type":38,"marks":4176},"Training.",[4177],{"type":1194},{"text":4179,"type":38}," Your employees will hopefully undergo training during ",{"text":3552,"type":38,"marks":4181},[4182],{"type":1433,"attrs":4183},{"href":4184,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/what-is-onboarding-and-why-is-it-important",{"text":4186,"type":38}," and it’s a great opportunity for you to communicate your business’s vision and values. ",{"type":2782,"content":4188},[4189],{"type":34,"content":4190},[4191,4195],{"text":4192,"type":38,"marks":4193},"Team meetings.",[4194],{"type":1194},{"text":4196,"type":38}," Team meetings prepare your staff to take on the week. Use them to go over key details to remember, like reviewing the week’s sales quota. Try different formats like a casual standup, going virtual, or doing icebreakers. As a manager, you should take the lead to promote a culture of openness.",{"type":2510,"attrs":4198,"content":4199},{"level":2512},[4200],{"text":4201,"type":38},"Elicit a feeling",{"type":34,"content":4203},[4204],{"text":4205,"type":38},"One of the most effective business techniques is to plan your communications to elicit a feeling. If you’re delivering a budget presentation, you might need your audience to feel a bit of fear because, without that increased budget, you’re not going to be able to hit your sales targets. If you’re talking to your team about COVID-19 safety protocols, you might want to elicit comfort so your team knows that your safety is a priority.",{"type":34,"content":4207},[4208],{"text":4209,"type":38},"These are just a few ways to help you lead with confidence and build stronger teams. Use them in 1:1 meetings, standups, and on the store floor to help bring about your intended feeling. ",{"type":2779,"content":4211},[4212,4222,4232],{"type":2782,"content":4213},[4214],{"type":34,"content":4215},[4216,4220],{"text":4217,"type":38,"marks":4218},"Vulnerability",[4219],{"type":1194},{"text":4221,"type":38},". This might mean letting your guard down. If you had to furlough or lay staff off because of the global pandemic, let your team know that it was hard. Your vulnerability will inspire others to feel safe to share their thoughts too. ",{"type":2782,"content":4223},[4224],{"type":34,"content":4225},[4226,4230],{"text":4227,"type":38,"marks":4228},"Empathy",[4229],{"type":1194},{"text":4231,"type":38},". You may be a manager now, but you were once a retail associate. Empathy means relating with your employee’s position and experience. If they’re making mistakes during their first week, think of what it was like in their shoes and give them more training.",{"type":2782,"content":4233},[4234],{"type":34,"content":4235},[4236,4240],{"text":4237,"type":38,"marks":4238},"Trust",[4239],{"type":1194},{"text":4241,"type":38},". If your employees tell you something in confidence, respect their privacy. Maintain psychological safety by building a culture where people can be themselves without consequence. Let them know it’s ok to be open in this collaborative setting.",{"type":2510,"attrs":4243,"content":4244},{"level":2512},[4245],{"text":4246,"type":38},"Ask for feedback",{"type":34,"content":4248},[4249],{"text":4250,"type":38},"Effective communication is an ongoing effort and practice. Is there an appropriate time to send emails? Do employees need to respond when they’re on vacation? Is the HR representative easily accessible? ",{"type":34,"content":4252},[4253],{"text":4254,"type":38},"Whether you’re communicating with your staff or with your manager, you can use feedback to adjust and improve in the future.",{"type":2779,"content":4256},[4257,4267,4284],{"type":2782,"content":4258},[4259],{"type":34,"content":4260},[4261,4265],{"text":4262,"type":38,"marks":4263},"Open your doors",[4264],{"type":1194},{"text":4266,"type":38},". Empower your employees to talk to you if they have concerns. They shouldn’t feel trapped if something is preventing them from doing their jobs. You’ll build trust when they can approach you with their issues. ",{"type":2782,"content":4268},[4269],{"type":34,"content":4270},[4271,4275,4277,4282],{"text":4272,"type":38,"marks":4273},"Go mobile",[4274],{"type":1194},{"text":4276,"type":38},". Written communications have their limits. People can ignore their emails or forget to respond to texts. Consider a ",{"text":4278,"type":38,"marks":4279},"central platform",[4280],{"type":1433,"attrs":4281},{"href":3581,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"text":4283,"type":38}," where your team can receive updates and provide input. A mobile platform can save you time and energy chasing people down. ",{"type":2782,"content":4285},[4286],{"type":34,"content":4287},[4288,4292],{"text":4289,"type":38,"marks":4290},"Build a process",[4291],{"type":1194},{"text":4293,"type":38},". Create a process for providing feedback. It might be that your team fills out a survey after a meeting or you can set up a separate time to collect feedback face to face. ",{"type":2510,"attrs":4295,"content":4296},{"level":2512},[4297],{"text":4298,"type":38},"Boost your communication practices",{"type":34,"content":4300},[4301],{"text":4302,"type":38},"As a business owner, effective communication creates lasting relationships with your employees, suppliers, and customers. But when you’re bogged down with admin, that communication can fall by the wayside.",{"type":34,"content":4304},[4305,4307,4311],{"text":4306,"type":38},"Make communication easier — and stronger — when you take away that unnecessary admin. Sign up for a ",{"text":2962,"type":38,"marks":4308},[4309],{"type":1433,"attrs":4310},{"href":2966,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"text":4312,"type":38}," to see how something like simplifying scheduling can make communication even better.","2021-03-12 00:00",{"id":4315,"title":41,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":4316,"imageS3Key":4317,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":4318,"imageOriginalUrl":4319,"sourceImageWidth":1180,"sourceImageHeight":1963},1197512,"business-techniques-thumb.jpg","f/64010/1200x630/0096c09029/business-techniques-thumb.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/0096c09029/business-techniques-thumb.jpg","//a.storyblok.com/f/64010/1200x630/0096c09029/business-techniques-thumb.jpg",[4321],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":4322,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":4325,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":4326,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":4323,"link":4324,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[371,351],[1036,953,1085],[4330,4331,4332],"f26b7ca4-db55-446c-8942-1f5b9a8428f6","a7021f04-0d25-4d12-8b4a-cdf17798b07a","7084c20c-3282-41bf-bd6a-c82fe1e1169f",[2730],"effective-business-communication-techniques","us/blog/effective-business-communication-techniques",-56030,[],"1acc1b0e-4e4e-4d4b-b367-c3a919bcc078","2019-06-08T00:00:00.000Z",[4341,4344],{"id":4342,"name":4057,"slug":4334,"published":61,"full_slug":4343,"is_folder":17,"parent_id":2605},14080217,"gb/blog/effective-business-communication-techniques",{"id":4345,"name":4057,"slug":4334,"published":61,"full_slug":4346,"is_folder":17,"parent_id":2601},14080218,"au/blog/effective-business-communication-techniques",{"name":4348,"created_at":4349,"published_at":4350,"updated_at":4351,"id":4352,"uuid":4353,"content":4354,"slug":4766,"full_slug":4767,"sort_by_date":90,"position":4768,"tag_list":4769,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":4770,"first_published_at":4771,"release_id":90,"lang":96,"path":90,"alternates":4772,"default_full_slug":90,"translated_slugs":90},"Meet 6 Women Tackling Some of the Most Complex Issues in Business","2021-03-02T22:55:20.119Z","2022-05-17T03:35:26.576Z","2022-05-17T03:35:26.610Z",39759619,"4eac40f7-07c2-4107-914a-a58780c0ef49",{"seo":4355,"_uid":4360,"author":2619,"content":4361,"headline":4348,"component":2567,"post_date":4746,"thumbnail":4747,"types_tag":4753,"features_tag":4760,"show_resource":61,"industries_tag":4761,"related_articles":4762,"ways_of_working_tag":4765},{"_uid":4356,"title":15,"plugin":16,"seoTitle":4357,"description":19,"seoKeywords":4358,"seoTitleInput":4348,"seoDescription":4359},"404bc116-ebaa-4b17-a8d5-255d2e16d07b","Meet 6 Women Tackling Some of the Most Complex Issues in Business - Deputy","women in business","Read on to learn about six female entrepreneurs who navigated 2020 with empathy, who started a business from just an idea, and who are inspiring the next generation of leaders.","3f9a11b1-f649-4e47-9492-8a71ea7ea590",[4362],{"_uid":4363,"content":4364,"component":2566},"0febcd4a-f697-43af-838d-72d42b8d81ab",{"type":31,"content":4365},[4366,4370,4374,4377,4388,4392,4396,4400,4404,4408,4412,4416,4420,4424,4428,4432,4436,4440,4451,4455,4459,4463,4467,4471,4475,4479,4483,4487,4491,4495,4500,4511,4515,4519,4523,4527,4531,4535,4539,4543,4547,4551,4562,4566,4570,4574,4578,4582,4586,4590,4594,4598,4602,4606,4617,4622,4633,4637,4641,4645,4649,4653,4657,4661,4665,4669,4673,4677,4682,4693,4697,4701,4705,4709,4713,4717,4721,4725,4729,4733,4737,4741],{"type":34,"content":4367},[4368],{"text":4369,"type":38},"From healthcare to fashion to hospitality to marketing, women are showing the world that they have a seat at the table.",{"type":34,"content":4371},[4372],{"text":4373,"type":38},"And they're not done yet.",{"type":34,"content":4375},[4376],{"text":4359,"type":38},{"type":2510,"attrs":4378,"content":4379},{"level":2512},[4380,4382],{"text":4381,"type":38},"Adrienne Clark, Founder of ",{"text":4383,"type":38,"marks":4384},"Qualified Quacks",[4385],{"type":1433,"attrs":4386},{"href":4387,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://qualifiedquacks.com/",{"type":34,"content":4389},[4390],{"text":4391,"type":38},"Adrienne Clark loves finding soul stories. Whether she’s talking to the ninety-year-old woman in the grocery store or a five-year-old on the playground, the conversation tends to always end up the same — learning about that person’s life.",{"type":34,"content":4393},[4394],{"text":4395,"type":38},"“All the material things come and go at any point, but the memories that you have, and the experiences that you have, throughout your lifetime — that's what you can take with you,” says Adrienne.",{"type":34,"content":4397},[4398],{"text":4399,"type":38},"She had been a nurse for 12 years when her disenchantment with the healthcare industry came to a head. “The bureaucracy of healthcare was dictating a patient's health and what kind of care they received,” says Adrienne. “I began to realize that by having nurses overstaffed with patients, things were falling through the cracks and significantly impacting patients’ health. And it was just acceptable that nurses would spend more time at a computer than they really do with the patient. That's not why I went into nursing.”",{"type":34,"content":4401},[4402],{"text":4403,"type":38},"A single mom of three working 12-hour shifts, that work/life balance was hard enough. But when one of her kids was sick, Adrienne would have to take all three kids to the hospital. It was a struggle, and she knew it was for other people.",{"type":34,"content":4405},[4406],{"text":4407,"type":38},"She thought, “What if doctors made house calls instead?”",{"type":34,"content":4409},[4410],{"text":4411,"type":38},"So Adrienne founded Qualified Quacks, a “concierge practice” that doesn’t take insurance. Qualified Quacks provides medical assistance to anyone who needs it, in their home, without the stress of dealing with mounds of paperwork or commuting. As Adrienne puts it, patients shouldn't sacrifice the type of health care that they get because of insurance. ",{"type":34,"content":4413},[4414],{"text":4415,"type":38},"In the beginning, it was just Adrienne and her medical director (now husband). For the first year and a half, Adrienne was the biller, the appointment scheduler, the marketer, and the nurse. Eventually, she grew the staff to 15 nurses, an office manager, and a project manager. ",{"type":34,"content":4417},[4418],{"text":4419,"type":38},"But it wasn’t easy. ",{"type":34,"content":4421},[4422],{"text":4423,"type":38},"“When I said I wanted to go into medicine, that wasn't something the people in my life believed I could do. They said I was a jock — basically I wasn’t smart enough. And, and sadly, I believed it,” admits Adrienne. “It took me a long time to realize that wasn’t true. When I was graduating from Johns Hopkins nursing school, I was sure that somebody would actually say they weren’t sure why I was there to receive my diploma. It took me years into my nursing career to feel confident.”",{"type":34,"content":4425},[4426],{"text":4427,"type":38},"Adrienne started Qualified Quacks on a prayer and $5,000. And now her practice is 100% debt free.",{"type":34,"content":4429},[4430],{"text":4431,"type":38},"“I think that it's important to highlight women and the contribution they make to their community,” says Adrienne. “And I don't mean just entrepreneurs. There are women in all roles across life who make a difference.”",{"type":34,"content":4433},[4434],{"text":4435,"type":38},"“I love my life. The biggest lie we say to people is think outside the box. Because the lie is there is no box — we build a box ourselves, based on what society pressures us into. If you can imagine it, you actually can bring it to fruition. And there will be challenges, but there's a way around or over them.”",{"type":34,"content":4437},[4438],{"text":4439,"type":38},"“I think that's what International Women's Day is about,” says Adrienne. “Highlighting women in all walks of life to show that you can really make your life what you want it to be, whether it's the CEO of some company, or you know, the most amazing stay-at-home mom who homeschools our kids. And all of them have equal value.”",{"type":2510,"attrs":4441,"content":4442},{"level":2512},[4443,4445],{"text":4444,"type":38},"Toni Webber, Co-Founder, ",{"text":4446,"type":38,"marks":4447},"Mr Paisleys",[4448],{"type":1433,"attrs":4449},{"href":4450,"uuid":90,"anchor":90,"target":1609,"linktype":173},"http://www.mrpaisleys.com.au/",{"type":34,"content":4452},[4453],{"text":4454,"type":38},"“I like to think I see the beauty in all things — even better when it's got a story or some character,” says Toni Webber, as she crochets and her husband lounges on the couch.",{"type":34,"content":4456},[4457],{"text":4458,"type":38},"She’s in her element when she’s surrounded by and immersing herself in creativity. From listening to Doris Day and Frank Sinatra to shopping in vintage stores, Toni feels like she can transport to a different era. ",{"type":34,"content":4460},[4461],{"text":4462,"type":38},"Her style is signature. In fact, her style is the influence of Mr. Paisleys retro style. According to Toni, the more color, the better.",{"type":34,"content":4464},[4465],{"text":4466,"type":38},"Toni founded Mr Paisleys, a healthy, sustainable cafe, with her husband after their children grew up and left the house. She worked in a health food shop for a few years and learned a lot about the human body, gut health, mind, and healing. Her love of food — and healthy food — paired with her husband’s chef and coffee roasting experience gave them the foundation they needed to start Mr Paisleys.",{"type":34,"content":4468},[4469],{"text":4470,"type":38},"There was a non-negotiable though. Happy staff. ",{"type":34,"content":4472},[4473],{"text":4474,"type":38},"“Our staff are the backbone of Mr P’s,” says Toni. “I believe that the leader sets the pace.  Although hospitality generally has a high turnover rate, I wanted to change that, to keep staff as long as possible and support them in their lives. A big thing for me was to ensure that my staff are happy at work, be treated fairly, and support and lift each other up, not down.”",{"type":34,"content":4476},[4477],{"text":4478,"type":38},"Toni’s ensured that gratitude is embedded in everything they do at Mr Paisleys. All of their dine-in coffees come with a positive affirmation. At the cafe, they want to inspire people with mindful thinking and healthy food. And, Toni says, great retro music helps set the moods too.",{"type":34,"content":4480},[4481],{"text":4482,"type":38},"Toni and her husband work as a team to keep their business not just running, but flourishing. And in addition to her husband, Toni feels lifted up by her community.",{"type":34,"content":4484},[4485],{"text":4486,"type":38},"“I’m proud to be part of this amazing tribe called woman,” says Toni. “And the older I get, the easier it is to love who I am and what being a woman stands for. I believe I can do anything.”",{"type":34,"content":4488},[4489],{"text":4490,"type":38},"To Toni, International Women’s Day is about celebration, empowerment, and support. “I’m a huge believer in women supporting women,” says Toni. “We need to take a step back, take a breath, have compassion, and stop the judgement. When we jump to conclusions and make assumptions, a great question to ask ourselves is ‘what would love do now?’”  ",{"type":34,"content":4492},[4493],{"text":4494,"type":38},"That positive thinking has driven Toni to pursue her passions, which are ongoing. “Be brave,” says Toni. “Use the strengths you have and then surround yourself with people that are better than you. This will always push you harder and you will learn from each other.  And always give back to your customers, make that extra effort when you can.”",{"type":34,"content":4496},[4497],{"type":2704,"attrs":4498},{"alt":42,"src":4499,"title":42},"https://a.storyblok.com/f/64010/1005x939/b536d67132/toni-webber-iwd.jpg",{"type":2510,"attrs":4501,"content":4502},{"level":2512},[4503,4505],{"text":4504,"type":38},"Alexandra Conroy, founder and CEO of ",{"text":4506,"type":38,"marks":4507},"Reliant Healthcare",[4508],{"type":1433,"attrs":4509},{"href":4510,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.relianthealthcare.com.au/",{"type":34,"content":4512},[4513],{"text":4514,"type":38},"First and foremost, Alexandra Conroy is a person. She’s a mother, a daughter, a sister, and a friend. She’s a sailor, preparing for the Laser World Masters Championship.",{"type":34,"content":4516},[4517],{"text":4518,"type":38},"And she’s also a founder.",{"type":34,"content":4520},[4521],{"text":4522,"type":38},"Eight years ago, Alexandra founded Reliant Healthcare to provide independence to people — in whatever form that may mean to them. Reliant is expert in enabling the independence of older people, people living with a disability, and people needing specialized care. ",{"type":34,"content":4524},[4525],{"text":4526,"type":38},"“We offer personal, reliable, and heartfelt care like I'd want for my own family,” says Alexandra. “We have built a solid vision and strategy coupled with compassion, empathy, and high emotional intelligence. I believe that should be every founder's catchcry.”",{"type":34,"content":4528},[4529],{"text":4530,"type":38},"Compassion and empathy are ingrained in the culture, care, and community at Reliant Healthcare. ",{"type":34,"content":4532},[4533],{"text":4534,"type":38},"“At Reliant, we recognise that people seek out carers at the most vulnerable times of their lives, and regardless of circumstance, it can be an emotional decision to seek help at home,” says Alexandra. “We needed to make that process easy to understand, stimulate a call to action to find out more, and overcome the reluctance of stigma to seek help.”",{"type":34,"content":4536},[4537],{"text":4538,"type":38},"So the team provides personal attention to those they care for. Alexandra has helped implement streamlined processes so the team can focus their attention where it matters — on their customers. ",{"type":34,"content":4540},[4541],{"text":4542,"type":38},"Alexandra counts herself lucky to be surrounded by women in her life that have helped make her dreams possible.",{"type":34,"content":4544},[4545],{"text":4546,"type":38},"“For me, International Women's Day provides an opportunity to stop and reflect on the amazing women around me and to also consider the work I need to do to continue to elevate women,” says Alexandra. “I have sought to work with incredible, diverse women who bring their wealth of experience to Reliant. As a young, female CEO, providing opportunities and pathways for education and leadership is a privilege I embrace.”",{"type":34,"content":4548},[4549],{"text":4550,"type":38},"Alexandra encourages others to not be afraid to be themselves. Getting it right might be trying a lot of different things — you never know what will resonate. And she’s always open for a coffee if anyone wants to connect.",{"type":2510,"attrs":4552,"content":4553},{"level":2512},[4554,4556],{"text":4555,"type":38},"Zoey Henderson, Founder of ",{"text":4557,"type":38,"marks":4558},"Fungtn",[4559],{"type":1433,"attrs":4560},{"href":4561,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.fungtn.com/",{"type":34,"content":4563},[4564],{"text":4565,"type":38},"Zoey Henderson has been in advertising, worked as a plant-based chef, and founded a juice bar and a coffee shop. Now she’s currently working on a diploma in naturopathic nutrition. ",{"type":34,"content":4567},[4568],{"text":4569,"type":38},"Her last formal role was Operations Director of a plant-based restaurant group and after being in the hospitality industry for years, took that knowledge and began consulting in the mindful drinking space.",{"type":34,"content":4571},[4572],{"text":4573,"type":38},"Then in 2020, amidst a global pandemic, Zoey founded Fungtn, the UK's first range of adaptogenic non-alcoholic beers. Fungtn is a 0.5% craft beer range with a difference — vegan, gluten-free, and brewed with functional mushrooms.",{"type":34,"content":4575},[4576],{"text":4577,"type":38},"“I was just waiting for the right inspiration at the right time,” says Zoey. “This time last year, I was sitting in my garden on my laptop, trying to think about what I was going to do. I was never a beer drinker, but I started drinking non-alcoholic beer because I loved the taste. (minus the hangover) Interestingly the profiles of hops are really similar to functional mushrooms, which are earthy, nutty, bitter, sweet. They have a really interesting flavor complex, which pairs perfectly with hops.”",{"type":34,"content":4579},[4580],{"text":4581,"type":38},"So it was a mixture of Zoey’s background, her lifestyle, and a lockdown that inspired her to start her own brand. ",{"type":34,"content":4583},[4584],{"text":4585,"type":38},"It wasn’t without challenges though.",{"type":34,"content":4587},[4588],{"text":4589,"type":38},"“I had connections who would sell my product in their establishment, but with lockdown, no one was open onsite. So I had to go straight to Direct to Consumer and use online channels.  Funding was also a big challenge but I knew that this was the perfect time to launch this type of product. I saw the gap in the market and I decided not to wait until I raised money. I managed to get a government-supported startup loan and then put in my own funding with a few spare credit cards. I wanted to prove the concept and then raise it as soon as possible.",{"type":34,"content":4591},[4592],{"text":4593,"type":38},"Zoey believes in a more sustainable, planet-forward mindset. She thinks there are some really exciting opportunities for society to change what and how we consume. If people change their daily habits for the better then suddenly, the picture doesn't look so bad.",{"type":34,"content":4595},[4596],{"text":4597,"type":38},"“The future is looking more multi-colored,” says Zoey. “It's looking more female-led. We need to continue to encourage women to support women. Because if we create a positive space for the next generation of girls that are growing up, I really see that there's unlimited potential of what they can do.”",{"type":34,"content":4599},[4600],{"text":4601,"type":38},"“Go with your gut,” Zoey encourages. “If you're sitting at your desk each day thinking you want to do something else or you’ve had a dream to do something, do it. There’s something deeply ingrained in women’s psyche that tells us we’re not good enough.” ",{"type":34,"content":4603},[4604],{"text":4605,"type":38},"Zoey’s a solo founder. No team, no partner, no one to share the work. ",{"type":34,"content":4607},[4608,4610,4616],{"text":4609,"type":38},"Fungtn is going into its first fundraising round, in two steps. An equity raise to bring onboard smart investment and a rewards-based raise to open the brand to the community and raise through crowdfunding. If you’d like to support the brewery and the work that Zoey is doing, you can learn more and join the crowd ",{"text":4611,"type":38,"marks":4612},"here",[4613],{"type":1433,"attrs":4614},{"href":4615,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.crowdfunder.co.uk/fungtn-adaptogenic-alcohol-free-craft-beer",{"text":2167,"type":38},{"type":34,"content":4618},[4619],{"type":2704,"attrs":4620},{"alt":42,"src":4621,"title":42},"https://a.storyblok.com/f/64010/2004x3092/1bc6232a0d/zoey-henderson.jpg",{"type":2510,"attrs":4623,"content":4624},{"level":2512},[4625,4627],{"text":4626,"type":38},"Tracey Whittaker, Founder and Managing Director of ",{"text":4628,"type":38,"marks":4629},"Twentieth Letter",[4630],{"type":1433,"attrs":4631},{"href":4632,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://twentiethletter.com.au/",{"type":34,"content":4634},[4635],{"text":4636,"type":38},"Her plan was to become a psychologist. ",{"type":34,"content":4638},[4639],{"text":4640,"type":38},"Always interested in human behavior, Tracey Whittaker thought that was a logical career choice when entered Sydney University to start her Bachelor of Arts majoring in Psychology. Fast forward a little over 25 years, and she’s not working as a psychologist or even in the medical field. But she’s definitely using that degree.",{"type":34,"content":4642},[4643],{"text":4644,"type":38},"Tracey spent 15 of those years working with large property companies before leaving the corporate world to start her own business.",{"type":34,"content":4646},[4647],{"text":4648,"type":38},"She founded Twentieth Letter, an end-to-end marketing and communications company, in the second bedroom of her home. It started as a single-woman consultancy but has grown over the past 12 years to a team of experts in marketing, activation, and promotion for public and retail precincts, airports, marinas, shopping centres, development projects, and construction companies. ",{"type":34,"content":4650},[4651],{"text":4652,"type":38},"“We’re a team of specialists who support our clients with strategies and marketing plans,” says Tracey. “We execute across traditional marketing, digital and social media, creative and design, events and activations, and we also offer promotional staffing.”",{"type":34,"content":4654},[4655],{"text":4656,"type":38},"While at work she exudes an extroverted personality, Tracey’s really more of a homebody, preferring to be with family, gardening, cooking, and having time outdoors with her partner and their dogs. She’s balancing a successful career, a fulfilling personal life which includes planning her wedding, and over the past year, dealing with the industry repercussions of COVID-19.",{"type":34,"content":4658},[4659],{"text":4660,"type":38},"“Obstacles come in various shapes and sizes and some of mine are external and others internal,” says Tracey. “Being the owner of a business is in itself challenging — staffing, compliance, regulatory requirements, cash flow, business growth — and now COVID. These will always keep you up a little later than you’d like each night.”",{"type":34,"content":4662},[4663],{"text":4664,"type":38},"Tracey believes in balancing idealistic business growth with sensible reality. And the only way to overcome obstacles in business is to surround yourself with people you can trust and to outsource to experts. In fact, a big lesson for Tracey was that she can’t do everything herself. ",{"type":34,"content":4666},[4667],{"text":4668,"type":38},"“And at times in my career, I’ve really had to focus on my own mental health and work with professionals so that I can be my best, healthy self,” says Tracey. “Conversations about stress and mental health have to become the norm amongst business owners. As a team, it is something that we focus on daily. Our new shared office even has a meditation room.” ",{"type":34,"content":4670},[4671],{"text":4672,"type":38},"Most importantly, says Tracey, is the principle of being frank and fearless. To acknowledge the issue at hand, to have the conversations (even if they are with yourself!), and to remain focused on an outcome. ",{"type":34,"content":4674},[4675],{"text":4676,"type":38},"“International Women’s Day is a chance for women to lead the agenda,” believes Tracey. “A chance for conversations to occur about the diverse range of issues which the diverse spectrum of women face every day. What this does is allows us to pause for thought and importantly to develop plans of action collaboratively across all gender identities.”",{"type":34,"content":4678},[4679],{"type":2704,"attrs":4680},{"alt":42,"src":4681,"title":42},"https://a.storyblok.com/f/64010/4638x3092/1059cacbc9/tracey-whittaker.jpg",{"type":2510,"attrs":4683,"content":4684},{"level":2512},[4685,4687],{"text":4686,"type":38},"Mary Saunders, Co-Founder of ",{"text":4688,"type":38,"marks":4689},"For Days",[4690],{"type":1433,"attrs":4691},{"href":4692,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.fordays.com/",{"type":34,"content":4694},[4695],{"text":4696,"type":38},"Mary Saunders has always been passionate about clothing — the feeling you get from putting together an outfit, the creativity that goes into design, and the impact clothes can have on a person. ",{"type":34,"content":4698},[4699],{"text":4700,"type":38},"But not all of those impacts were positive.",{"type":34,"content":4702},[4703],{"text":4704,"type":38},"“As my career progressed, I began to become aware of the negative implications of the fashion industry,” says Mary. “There was a ton of waste in this space, especially inefficiency around inventory.”",{"type":34,"content":4706},[4707],{"text":4708,"type":38},"She had been in the fashion industry for 15 years when she and her co-founder decided to change the industry and founded For Days.",{"type":34,"content":4710},[4711],{"text":4712,"type":38},"For Days is the destination for closed-loop commerce, meaning that they don’t just sell clothes. They also buy it all back. For Days creates 100% organic cotton basics, and then buys products back from customers for credit towards your future purchases. Then, For Days takes that fabric and material and upcycles it into a new product. ",{"type":34,"content":4714},[4715],{"text":4716,"type":38},"Mary’s career is an extension of the things that she cares about. “I’m passionate about and feel a responsibility to push the world forward and make the industry a little bit better,” says Mary. ",{"type":34,"content":4718},[4719],{"text":4720,"type":38},"She’s also balancing a booming fashion career with her career as a mom of a two-month-old son. She juggles two a.m. feedings with last-minute work emails and production questions. And she’s making ground-breaking advances with her team at work. ",{"type":34,"content":4722},[4723],{"text":4724,"type":38},"“Our team is almost a hundred percent women, including at our warehouse, which is rare,” says Mary. “Everyone is passionate about the mission. We all individually get excited about the work that we're doing every day and are very willing to work very hard to make that mission come to life.”",{"type":34,"content":4726},[4727],{"text":4728,"type":38},"Being an entrepreneur, Mary believes you need to look inward a lot. ",{"type":34,"content":4730},[4731],{"text":4732,"type":38},"“As a lot of it ends up falling on your shoulders to create something that's never existed before, it can be a challenge,” Mary admits. “But what's beautiful is when you come through the other side and you realize you’re much stronger than you knew you were.”",{"type":34,"content":4734},[4735],{"text":4736,"type":38},"In the fashion industry, most of the consumers, the producers, and the supply chain are women. But as you move up the ranks, there are fewer and fewer women, especially at the executive and board levels. ",{"type":34,"content":4738},[4739],{"text":4740,"type":38},"“I believe that if products are being sold to women, they should also be led by and created by women,” says Mary. “It's something that I've always wanted to push forward. When I think about International Women's Day, it's about celebrating the unique strengths of women and what can women bring to the table that can help push things forward and lead into the future.”",{"type":34,"content":4742},[4743],{"type":2704,"attrs":4744},{"alt":42,"src":4745,"title":42},"https://a.storyblok.com/f/64010/3552x4439/f762bc1308/mary-saunders.jpg","2021-03-08 00:00",{"_uid":4748,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":4749,"imageS3Key":4750,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":4751,"imageOriginalUrl":4752,"sourceImageWidth":1180,"sourceImageHeight":1963},"7f2a2dc6-d4fd-431d-9548-910a6b7bc695","iwd-thumb.png","f/64010/1200x630/5605c8bcd2/iwd-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/5605c8bcd2/iwd-thumb.png","//a.storyblok.com/f/64010/1200x630/5605c8bcd2/iwd-thumb.png",[4754],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":4755,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":4758,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":4759,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":4756,"link":4757,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[2584],[1085,1036,953],[4039,4763,4764],"3469158a-128f-4231-8b37-7ffa0885d6c3","13c6d043-4282-4520-9d2c-e539110cea00",[],"women-tackling-some-of-the-most-complex-issues-in-business","us/blog/women-tackling-some-of-the-most-complex-issues-in-business",-65630,[],"61a3ce36-1828-4ffd-b9e5-2e86461e8345","2021-03-08T16:53:34.000Z",[4773,4776],{"id":4774,"name":4348,"slug":4766,"published":61,"full_slug":4775,"is_folder":17,"parent_id":2605},40736089,"gb/blog/women-tackling-some-of-the-most-complex-issues-in-business",{"id":4777,"name":4348,"slug":4766,"published":61,"full_slug":4778,"is_folder":17,"parent_id":2601},40736093,"au/blog/women-tackling-some-of-the-most-complex-issues-in-business",{"name":4780,"created_at":4781,"published_at":4782,"updated_at":4783,"id":4784,"uuid":4785,"content":4786,"slug":4931,"full_slug":4932,"sort_by_date":90,"position":4933,"tag_list":4934,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":4935,"first_published_at":4936,"release_id":90,"lang":96,"path":90,"alternates":4937,"default_full_slug":90,"translated_slugs":90},"6 Board Games That Perfectly Summarize Working in Hospitality ","2021-03-03T19:01:57.328Z","2022-05-17T03:34:53.301Z","2022-05-17T03:34:53.330Z",40034816,"36ed7bcc-4ab0-4020-9559-d60ff82ac2da",{"seo":4787,"_uid":4793,"author":2619,"content":4794,"headline":4791,"component":2567,"post_date":4910,"thumbnail":4911,"types_tag":4917,"features_tag":4924,"show_resource":61,"industries_tag":4925,"related_articles":4926,"ways_of_working_tag":4930},{"_uid":4788,"title":15,"plugin":16,"seoTitle":4789,"description":19,"seoKeywords":4790,"seoTitleInput":4791,"seoDescription":4792},"f1a81e42-0153-443f-8f77-f904e6fee55b","6 Board Games That Perfectly Summarize Working in Hospitality - Deputy","board games, working in hospitality","6 Board Games That Perfectly Summarize Working in Hospitality","Discover which games perfectly summarize hospitality jobs, and maybe you’ll develop strategies to take your teams to the next level. ","99cf46b2-b714-4cfb-b58a-ff1d782f91a7",[4795],{"_uid":4796,"content":4797,"component":2566},"48652976-a69a-4e4c-a26f-d26ddbbcfcb4",{"type":31,"content":4798},[4799,4803,4807,4811,4816,4820,4824,4829,4833,4837,4842,4846,4850,4855,4859,4863,4868,4872,4876,4881,4885,4889,4894,4898],{"type":34,"content":4800},[4801],{"text":4802,"type":38},"Game nights have made a comeback. Whether due to fewer options during the pandemic or a longing for nostalgia, board games and card games are bringing families and friends together for bouts of strategy, wits, and mayhem. They’re getting people back to basics for low-cost fun and good company.",{"type":34,"content":4804},[4805],{"text":4806,"type":38},"While every game is unique, success typically requires a combination of improvisation, resourcefulness, and luck. And if you work in the hospitality industry, you already have an edge.",{"type":34,"content":4808},[4809],{"text":4810,"type":38},"Servers, bartenders, hosts, and managers all work in a real-life board game every day. Discover which games perfectly summarize hospitality jobs, and maybe you’ll develop strategies to take your teams to the next level. ",{"type":2510,"attrs":4812,"content":4813},{"level":2512},[4814],{"text":4815,"type":38},"Uno",{"type":34,"content":4817},[4818],{"text":4819,"type":38},"Players take turns getting rid of their cards by matching numbers and colors to the card on the table. If they only have one card left, they can yell Uno. Once they get rid of the last card, they win. But if they can’t match the last card, they’ll have to keep drawing cards and the cycle continues.",{"type":34,"content":4821},[4822],{"text":4823,"type":38},"A restaurant server clears out tables during their shift. With just fifteen minutes until closing, they’re about to clear the last table until a “wild card” shows up and asks to be seated. Does the wild card mean that the team has to keep working, or should the restaurant have turned them away? Serving is like anticipating wild cards and knowing what to do next. ",{"type":2510,"attrs":4825,"content":4826},{"level":2512},[4827],{"text":4828,"type":38},"Jenga ",{"type":34,"content":4830},[4831],{"text":4832,"type":38},"Nothing beats neatly stacking wooden blocks, only to remove them from within and placing them back on top. When you tap the right block and wiggle it free, you feel so satisfied. ",{"type":34,"content":4834},[4835],{"text":4836,"type":38},"The same can be said for servers stacking plates. There’s an art to how they balance a full spread on their arms, and how they can wrangle a mess into perfect neat piles. Just don’t think about what happens if it all comes crashing down. ",{"type":2510,"attrs":4838,"content":4839},{"level":2512},[4840],{"text":4841,"type":38},"Apples to Apples",{"type":34,"content":4843},[4844],{"text":4845,"type":38},"In this game of preference, players adapt to how their fellow players think. Are they more cheeky or straightforward? More into science or pop culture? Sunnyside up or scrambled? One player presents an adjective card, while the others try to match a noun card to that adjective. The player that gets most of their nouns chosen wins. ",{"type":34,"content":4847},[4848],{"text":4849,"type":38},"At a restaurant, you’ll always have the customer who just can’t decide. They’ll ask for something spicy, or something lower carb, and always seem to take forever. It’s the server’s job to know the menu in and out, and offer a choice the customer can’t refuse. The best servers will offer suggestions for substitutions — and do it with a smile. ",{"type":2510,"attrs":4851,"content":4852},{"level":2512},[4853],{"text":4854,"type":38},"Twister",{"type":34,"content":4856},[4857],{"text":4858,"type":38},"Does your job ever leave you tangled up? Twister, the party game classic, asks its players to assume twisted positions as they place their hands and feet across a color-coded mat. Try not to fall.",{"type":34,"content":4860},[4861],{"text":4862,"type":38},"For hotel workers, keeping guests happy can feel like bending over backward on the left hand: yellow. On top of checking guests into their room, they’re watching a busy phone line, giving out directions, and switching reservations on the fly. Remember to support your team and enjoy the ride. In the business of travel, take a breath before you end up in knots. ",{"type":2510,"attrs":4864,"content":4865},{"level":2512},[4866],{"text":4867,"type":38},"Scrabble",{"type":34,"content":4869},[4870],{"text":4871,"type":38},"Scrabble is the game of possibilities. It’s competitive yes, as players try to spell out words with their given letter tiles. It can also be cooperative, as players try to complete the game as quickly as possible by contributing to the bigger picture. Scrabble requires players to see how things fit together.",{"type":34,"content":4873},[4874],{"text":4875,"type":38},"For hospitality workers, each day presents a new round of Scrabble. Will operations flow smoothly as words flow into and around each other? Or will a series of miscommunications bring the board to a stalemate? Don’t get stuck in a rut. Be patient with one another, and the words will come right out. ",{"type":2510,"attrs":4877,"content":4878},{"level":2512},[4879],{"text":4880,"type":38},"The Game of Life",{"type":34,"content":4882},[4883],{"text":4884,"type":38},"The Game of Life — the human experience in board game form. Players maneuver around the board and make decisions around their education, career, family, and finances. Sometimes they’ll take risks and get ahead, and sometimes they’ll stumble on bad luck and fall a little behind. Either way, they work with the hand they’re dealt and move on. ",{"type":34,"content":4886},[4887],{"text":4888,"type":38},"Hospitality workers are all playing their own Game of Life. They’re chugging along in plastic cars, gathering experience, and earning cash for future goals. Whether or not they stick around will depend on how well you treat them and how many opportunities you provide. Listen to your team. Do they have the best tools to succeed? Be the job card that your players want to land on.",{"type":2510,"attrs":4890,"content":4891},{"level":2512},[4892],{"text":4893,"type":38},"Boosting job satisfaction",{"type":34,"content":4895},[4896],{"text":4897,"type":38},"While there are many ups and downs in hospitality, the benefits are plenty. You and your team serve up delicious food, provide memorable entertainment, and create special experiences.",{"type":34,"content":4899},[4900,4902,4908],{"text":4901,"type":38},"To learn more about what's happening in the world of hospitality, download the ",{"text":4903,"type":38,"marks":4904},"2021 State of Shift Work Report",[4905],{"type":1433,"attrs":4906},{"href":4907,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/ww-202021-state-of-shift-work-report2020?utm_source=blog&utm_medium=organic&utm_campaign=cd_glb_all_all_board games_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":4909,"type":38}," which features insights from more than 1,400 shift workers around the world. ","2021-03-03 00:00",{"_uid":4912,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":4913,"imageS3Key":4914,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":4915,"imageOriginalUrl":4916,"sourceImageWidth":1180,"sourceImageHeight":1963},"344f39a4-97f9-424d-ab83-921df6485fe3","hospitality-board-games-thumb.jpg","f/64010/1200x630/d029666a5c/hospitality-board-games-thumb.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/d029666a5c/hospitality-board-games-thumb.jpg","//a.storyblok.com/f/64010/1200x630/d029666a5c/hospitality-board-games-thumb.jpg",[4918],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":4919,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":4922,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":4923,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":4920,"link":4921,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[2584],[953],[4927,4928,4929],"bcabd171-feb7-4d3a-81d0-d3c770b3720d","104bd812-5f28-4f0f-b54a-a811a088f92c","3d1cb204-97c3-472f-94d9-809d0630ef00",[2730],"board-games-that-perfectly-summarize-working-in-hospitality","us/blog/board-games-that-perfectly-summarize-working-in-hospitality",-65650,[],"38cc2f57-4a19-4914-b50f-689c38ebf71a","2021-03-03T20:27:08.390Z",[4938,4941],{"id":4939,"name":4780,"slug":4931,"published":61,"full_slug":4940,"is_folder":17,"parent_id":2601},40044571,"au/blog/board-games-that-perfectly-summarize-working-in-hospitality",{"id":4942,"name":4780,"slug":4931,"published":61,"full_slug":4943,"is_folder":17,"parent_id":2605},40044570,"gb/blog/board-games-that-perfectly-summarize-working-in-hospitality",{"name":4945,"created_at":4946,"published_at":4947,"updated_at":4948,"id":4949,"uuid":4039,"content":4950,"slug":5085,"full_slug":5086,"sort_by_date":90,"position":5087,"tag_list":5088,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":5089,"first_published_at":5090,"release_id":90,"lang":96,"path":90,"alternates":5091,"default_full_slug":90,"translated_slugs":90},"4 Leaders Share What Being a People-First Business Means in 2021","2021-02-19T22:31:36.514Z","2022-05-17T03:35:58.321Z","2022-05-17T03:35:58.348Z",38441823,{"seo":4951,"_uid":4956,"author":2619,"content":4957,"headline":4945,"component":2567,"post_date":5067,"thumbnail":5068,"types_tag":5074,"features_tag":5081,"show_resource":61,"industries_tag":5082,"related_articles":5083,"ways_of_working_tag":5084},{"_uid":4952,"title":15,"plugin":16,"seoTitle":4953,"description":19,"seoKeywords":4954,"seoTitleInput":4945,"seoDescription":4955},"b54d236a-6480-4e07-9a5c-f4a518921aa4","4 Leaders Share What Being a People-First Business Means in 2021 - Deputy","people-first business","Being a people-first business is incredibly important to succeed in 2021. 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And according to them, being a people-first business is incredibly important to succeed in 2021.",{"type":34,"content":4975},[4976],{"text":4977,"type":38},"Read on to find out why.",{"type":2510,"attrs":4979,"content":4980},{"level":2512},[4981],{"text":4982,"type":38},"2020 caused many challenges and uncertainties for shift workers. What’s one thing your team did to address that? ",{"type":34,"content":4984},[4985],{"text":4986,"type":38},"\"We’ve made it a point to increase our communication so that our staff and volunteers have guidance and transparency so they don't feel like they’re being left in the dark. We don’t want to cause any unnecessary stress. A lot of our professional lifeguards already had a huge amount of anxiety around the loss of other employment.",{"type":34,"content":4988},[4989],{"text":4990,"type":38},"Whenever possible, we keep communication channels open so that they felt like they knew what was happening. They knew how to deal with the situations that they were in and had some clear guidelines on how they should be responding and how they should be operating.\"",{"type":34,"content":4992},[4993],{"text":4994,"type":38},"Patria Harris, Operations Manager, Australian Lifeguard Service",{"type":2510,"attrs":4996,"content":4997},{"level":2512},[4998],{"text":4999,"type":38},"There’s been a lot of talk about investing in employees’ mental health. What does that mean and how can businesses work to better staff mental health?",{"type":34,"content":5001},[5002],{"text":5003,"type":38},"\"One thing that I hope we hold on to from our COVID-19 year is this understanding of the importance of mental health in the workplace. If we want to be a successful business and we want to be a good business and we want to be both successful and on the right side of history, not only do we need to manage people well, and not only do we need to communicate with the world, but we need to take care of them perhaps better than we have done in the past and take responsibility for that.",{"type":34,"content":5005},[5006],{"text":5007,"type":38},"So I think there's there's some stuff that we adapt to. We focus on the importance of communication and the importance of taking care of people as a community of human beings with all of the mental health and human health challenges that come from work and from home. That’s not going away.\"",{"type":34,"content":5009},[5010],{"text":5011,"type":38},"Matt Jones, Co-Founder & Brand Director, Four Pillars Gin",{"type":2510,"attrs":5013,"content":5014},{"level":2512},[5015],{"text":5016,"type":38},"How can businesses and community leaders use empathy to navigate tough decisions around job security? ",{"type":34,"content":5018},[5019],{"text":5020,"type":38},"\"My mom was a shift worker and that meant some uncertainty growing up. So I always think about how I would want someone to treat my mom. I use that as my benchmark for how we treat everybody — how we talk to every staff member and how we apply that to our customers.",{"type":34,"content":5022},[5023],{"text":5024,"type":38},"I remember that first day that we shut down the restaurant for COVID lockdown. I got all our staff together, casuals, full-time employees, everybody. And I cried. It was a tough decision to shut down our restaurant. And it was a commercial decision. 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","cms-cards-three-speakers",{"_uid":5270,"text":5271,"image":5277,"subline":5279,"tagline":42,"component":56,"show_stars":17,"title_type":57,"title_style":96,"spacer_bottom":5282,"show_breadcrumb":17,"primary_cta_href":5283,"primary_cta_text":42,"primary_cta_type":42,"primary_cta_colour":49,"secondary_cta_href":5285,"secondary_cta_text":42,"secondary_cta_type":42,"brand_logo_alignment":42,"secondary_cta_colour":66,"spacer_bottom_mobile":42},"c4faee23-a014-4a4c-a7e9-97fc808228f5",{"type":31,"content":5272},[5273],{"type":34,"content":5274},[5275],{"text":5276,"type":38},"More insights for your business and team",{"_uid":5278,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"0a7b9b98-1deb-47c6-89b4-20249e314d30",{"type":31,"content":5280},[5281],{"type":34},"30",{"id":42,"url":42,"_uid":5284,"linktype":63,"fieldtype":64,"cached_url":42},"94b53fff-4cb5-41fa-9c67-c04d141931c2",{"id":42,"url":42,"_uid":5286,"linktype":63,"fieldtype":64,"cached_url":42},"0ff8b364-4ca3-4569-9b17-c6b9785bbdba",{"_uid":5288,"text":42,"image":5289,"component":5298,"form_title":5299,"embed_form_id":5300,"spacer_bottom":1344,"form_alignment":1455,"video_embed_url":42,"spacer_bottom_mobile":42},"2a17bde4-5733-4c89-bb39-2724a8b3f1c0",{"_uid":5290,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":5291,"imageS3Key":5292,"description":45,"mobileWidth":5293,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":5294,"imageOriginalUrl":5295,"sourceImageWidth":5296,"sourceImageHeight":5297},"b694dd35-623e-4a76-84b6-d31e17425baa","navigating-change-assets-newsletter.png","f/64010/2501x2085/525ed42102/navigating-change-assets-newsletter.png","350","https://s3.amazonaws.com/a.storyblok.com/f/64010/2501x2085/525ed42102/navigating-change-assets-newsletter.png","//a.storyblok.com/f/64010/2501x2085/525ed42102/navigating-change-assets-newsletter.png",2501,2085,"cms-marketo-media-form","Subscribe for more tips in your inbox! ","1242",{"_uid":5302,"image":5303,"title":5311,"component":5317,"button_link":5318,"button_text":5319,"spacer_bottom":1344,"lottie_animation":5320,"spacer_bottom_mobile":1470},"a370016b-7930-43dd-8d43-6c8ba8e1a6c4",{"_uid":5304,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":5305,"imageS3Key":5306,"description":45,"assetSelector":42,"imagePublicUrl":5307,"imageOriginalUrl":5308,"sourceImageWidth":5309,"sourceImageHeight":5310},"2610f873-d071-4fa5-939a-83bcbb5e3ff6","team-cx.png","f/64010/690x530/5ff871698d/team-cx.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/690x530/5ff871698d/team-cx.png","https://a.storyblok.com/f/64010/690x530/5ff871698d/team-cx.png",690,530,{"type":31,"content":5312},[5313],{"type":34,"content":5314},[5315],{"text":5316,"type":38},"Reinvent how you hire and how you support a thriving workplace.","cms-illustration-copy-link",{"id":42,"url":5256,"linktype":173,"fieldtype":64,"cached_url":5256},"Read guide",{"id":90,"alt":90,"name":42,"focus":90,"title":90,"filename":90,"copyright":90,"fieldtype":5321},"asset",{"_uid":5323,"heading":5324,"component":5325,"twitter_url":5326,"youtube_url":5327,"facebook_url":5328,"linkedin_url":5329,"instagram_url":5330,"spacer_bottom":1470},"022c730d-155c-40c3-90e2-96dc975bfe88","Let’s get social","cms-social-links","https://twitter.com/deputyapp","https://www.youtube.com/channel/UCmMMWmCiGx7R3LRN9eXyF8Q","https://www.facebook.com/deputyapp/","https://www.linkedin.com/company/deputyapp/","https://www.instagram.com/deputyapp/",{"_uid":5332,"link":5333,"image":5334,"title":5335,"component":5336,"description":42},"ec687a17-9613-4ee4-8cd1-df32412fe376",{"id":42,"url":42,"linktype":63,"fieldtype":64,"cached_url":42},{"id":90,"alt":90,"name":42,"focus":90,"title":90,"filename":42,"copyright":90,"fieldtype":5321},"Testing","menu-featured-item","Navigating Change for Small and Medium Businesses","2021-02-16 00:00",{"_uid":5340,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":5341,"imageS3Key":5342,"description":45,"assetSelector":42,"imagePublicUrl":5343,"imageOriginalUrl":5344,"sourceImageWidth":1180,"sourceImageHeight":1181},"0dda686c-7122-4cd4-a844-7b279baa10a3","navigating-change-smb.png","f/64010/1200x1000/fe35fc1864/navigating-change-smb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x1000/fe35fc1864/navigating-change-smb.png","https://a.storyblok.com/f/64010/1200x1000/fe35fc1864/navigating-change-smb.png",[5346],{"name":266,"created_at":267,"published_at":268,"updated_at":269,"id":270,"uuid":271,"content":5347,"slug":278,"full_slug":279,"sort_by_date":90,"position":280,"tag_list":5350,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":282,"first_published_at":283,"release_id":90,"lang":96,"path":90,"alternates":5351,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":273,"icon":5348,"link":5349,"name":266,"subline":277,"headline":266,"component":87},{"_uid":275,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[2584],{"_uid":5354,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"imageName":42,"imageS3Key":42,"description":45,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},"95ad38b6-b747-4673-9cb2-398036257307",[1085],"2021-navigating-change-smb-hub","us/insights/2021-navigating-change-smb-hub",1880,[],"11b9b576-5f48-4636-af49-3cd254987cce","2021-02-16T01:05:17.000Z",[5363,5366],{"id":5364,"name":5099,"slug":5356,"published":61,"full_slug":5365,"is_folder":17,"parent_id":2208},70460121,"au/insights/2021-navigating-change-smb-hub",{"id":5367,"name":5099,"slug":5356,"published":61,"full_slug":5368,"is_folder":17,"parent_id":2204},70363407,"gb/insights/2021-navigating-change-smb-hub",{"name":5370,"created_at":5371,"published_at":5372,"updated_at":5373,"id":5374,"uuid":3432,"content":5375,"slug":5568,"full_slug":5569,"sort_by_date":90,"position":5570,"tag_list":5571,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":5572,"first_published_at":5573,"release_id":90,"lang":96,"path":90,"alternates":5574,"default_full_slug":90,"translated_slugs":90},"6 Tips to Help Your Staff Learn and Grow","2021-02-16T17:31:45.307Z","2022-05-17T03:36:32.329Z","2022-05-17T03:36:32.356Z",38053077,{"seo":5376,"_uid":5381,"author":2619,"content":5382,"headline":5370,"component":2567,"post_date":5338,"thumbnail":5551,"types_tag":5557,"features_tag":5564,"show_resource":61,"industries_tag":5565,"related_articles":5566,"ways_of_working_tag":5567},{"_uid":5377,"title":15,"plugin":16,"seoTitle":5378,"description":19,"seoKeywords":5379,"seoTitleInput":5370,"seoDescription":5380},"eeda2b63-58f1-4d6e-99af-afa8cebf3262","6 Tips to Help Your Staff Learn and Grow - Deputy","tips to help staff learn","Read on and discover six tips to help your staff learn and grow so you can enjoy the benefit of happy, fulfilled employees.","fc32229d-55fa-4ed1-847c-98881375ac2e",[5383],{"_uid":5384,"content":5385,"component":2566},"cbbfee67-5596-4c8c-a28f-096acf055dba",{"type":31,"content":5386},[5387,5391,5395,5407,5412,5416,5428,5433,5443,5447,5452,5456,5468,5473,5477,5481,5486,5490,5494,5499,5511,5515,5520,5532,5543],{"type":34,"content":5388},[5389],{"text":5390,"type":38},"What keeps people coming back to work, week after week and year over year? For most employees, sticking around is worth it if they have the opportunity to grow.",{"type":34,"content":5392},[5393],{"text":5394,"type":38},"To retain your talent and build stronger teams, consider how you’re helping your employees advance. ",{"type":34,"content":5396},[5397,5399,5405],{"text":5398,"type":38},"According to a recent survey of more than 1,400 shift workers, ",{"text":5400,"type":38,"marks":5401},"91% of shift workers",[5402],{"type":1433,"attrs":5403},{"href":5404,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/ww-202021-state-of-shift-work-report2020",{"text":5406,"type":38}," think developing a career path is important. Personal development strategies for hourly workers don't have to be overly complicated. Read on and discover six tips to help your staff learn and grow so you can enjoy the benefit of happy, fulfilled employees.",{"type":2510,"attrs":5408,"content":5409},{"level":2512},[5410],{"text":5411,"type":38},"1. Create a path forward ",{"type":34,"content":5413},[5414],{"text":5415,"type":38},"From day one, show employees their career path. Refer them to a 30-60-90 day plan that tracks their learning on the job. By day 30 for example, they should be able to take orders on the floor and by day 90 they can work a weekend busy shift. ",{"type":34,"content":5417},[5418,5420,5426],{"text":5419,"type":38},"Provide your staff with requirements to advance to the next level and show them salary increases that come with each role. How much can they expect to make at the Associate Manager and Manager levels? Your employees will be more motivated if they have a benchmark to work towards. A clearly defined career path with ",{"text":5421,"type":38,"marks":5422},"SMART goals",[5423],{"type":1433,"attrs":5424},{"href":5425,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/tips-to-set-your-career-goals-for-2021",{"text":5427,"type":38}," will keep you and your team accountable. ",{"type":2510,"attrs":5429,"content":5430},{"level":2512},[5431],{"text":5432,"type":38},"2. Invest in training",{"type":34,"content":5434},[5435,5437,5441],{"text":5436,"type":38},"Your employees will learn on the job through experience. Shift work is dynamic and hands-on. In such a fast-paced industry, consider slowing down to ensure that your employees are acquiring the proper skills so they feel confident and prepared. Invest in training your employees throughout their careers, from the early days of ",{"text":3552,"type":38,"marks":5438},[5439],{"type":1433,"attrs":5440},{"href":3556,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"text":5442,"type":38}," through their yearly anniversaries so they can reach the next level. ",{"type":34,"content":5444},[5445],{"text":5446,"type":38},"What if your restaurant server has demonstrated top performance for the past two years, but hasn’t been vocal about trying new roles? Send your entire team through a leadership training workshop, and you might be surprised when they rise to the occasion. When everyone is always busy, your employees just need the proper space to try new things. ",{"type":2510,"attrs":5448,"content":5449},{"level":2512},[5450],{"text":5451,"type":38},"3. Host educational opportunities ",{"type":34,"content":5453},[5454],{"text":5455,"type":38},"Educational events are a win-win. They enable team bonding and everyone learns something new. Your employees will appreciate unique experiences that expose them to your industry. ",{"type":34,"content":5457},[5458,5460,5466],{"text":5459,"type":38},"At your bar, allow everyone to participate in the cocktail-making class, even if they aren't bartenders. Take your team on a trip to the local produce farm so they know how to talk about ingredients with customers. Send ",{"text":5461,"type":38,"marks":5462},"podcasts",[5463],{"type":1433,"attrs":5464},{"href":5465,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/podcasts-manager-should-listen-to",{"text":5467,"type":38}," for an affordable (free!) way of sharing tips and secrets. ",{"type":2510,"attrs":5469,"content":5470},{"level":2512},[5471],{"text":5472,"type":38},"4. Let them lead the way",{"type":34,"content":5474},[5475],{"text":5476,"type":38},"Your staff can see, hear, and experience just about everything that happens in your business. They have a special connection to the customer and an understanding of what works and what doesn’t. Allow your employees to suggest process improvements, and actually make those changes happen. Does the flow from the merchandise to the cash register make sense? Is there an item that should be featured more prominently in the window display?",{"type":34,"content":5478},[5479],{"text":5480,"type":38},"Keep your employees engaged by encouraging them to act on their proactive instincts. They’ll naturally feel more inclined to voice their opinions and step into leadership roles when given the chance. ",{"type":2510,"attrs":5482,"content":5483},{"level":2512},[5484],{"text":5485,"type":38},"5. Diversify job functions ",{"type":34,"content":5487},[5488],{"text":5489,"type":38},"Go beyond the job description. Your barista, on paper, simply has to make drinks and work the cash register. But what if they expressed an interest in design or social media management? Does your cafe need new menus or someone to manage your Instagram account? Keep your barista engaged by letting them take these projects on if they wish.",{"type":34,"content":5491},[5492],{"text":5493,"type":38},"By allowing your staff to express and explore their personal interests, you’ll have multi-faceted people with a vested interest in your business. They’ll feel more valued if they can go beyond their job description and contribute to the team’s success.",{"type":2510,"attrs":5495,"content":5496},{"level":2512},[5497],{"text":5498,"type":38},"6. Foster flexibility ",{"type":34,"content":5500},[5501,5503,5509],{"text":5502,"type":38},"Your employees will feel more empowered to grow if they can control their schedules. If they’re attending school part-time, can they make sudden changes to their shift with ease? Does their schedule support their commitments outside of work? A ",{"text":5504,"type":38,"marks":5505},"flexible scheduling tool",[5506],{"type":1433,"attrs":5507},{"href":5508,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/features/scheduling-software",{"text":5510,"type":38}," will allow you to plan ahead so that your team is always prepared. ",{"type":34,"content":5512},[5513],{"text":5514,"type":38},"With the right scheduling tool, your employees can juggle their commitments and become more successful in their roles. ",{"type":2510,"attrs":5516,"content":5517},{"level":2512},[5518],{"text":5519,"type":38},"Personal development is happiness at work",{"type":34,"content":5521},[5522,5524,5530],{"text":5523,"type":38},"Most people want lasting and stable careers. Employees, when given the opportunity to leverage their talents and interests, are more satisfied with their work and colleagues. Take pride when you promote your people from within! Invest in ",{"text":5525,"type":38,"marks":5526},"helping your employees advance",[5527],{"type":1433,"attrs":5528},{"href":5529,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.apty.io/blog/employee-performance-plan",{"text":5531,"type":38},", and you’ll see the returns through better performance and loyalty.  ",{"type":34,"content":5533},[5534,5535,5541],{"text":3406,"type":38},{"text":5536,"type":38,"marks":5537},"How Consumers are Creating Seismic Shifts in the Shift Work Industry",[5538],{"type":1433,"attrs":5539},{"href":5540,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/amer-consumers-creating-seismic-shifts-shift-work-industry2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_learn and grow_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":5542,"type":38}," for insights into what consumers are saying about the future of shift work — and learn tips to help increase engagement with these important stakeholders in the new year.",{"type":34,"content":5544},[5545],{"type":2704,"attrs":5546,"marks":5548},{"alt":42,"src":5547,"title":42},"https://a.storyblok.com/f/64010/1351x300/975e0530b8/seismic-shift-visual-cta.png",[5549],{"type":1433,"attrs":5550},{"href":5540,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"_uid":5552,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":1180,"imageName":5553,"imageS3Key":5554,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":5555,"imageOriginalUrl":5556,"sourceImageWidth":1180,"sourceImageHeight":1963},"17b49d63-a953-4606-849d-af94aa03411e","learn-grow-thumb.png","f/64010/1200x630/9715c5afb5/learn-grow-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/9715c5afb5/learn-grow-thumb.png","//a.storyblok.com/f/64010/1200x630/9715c5afb5/learn-grow-thumb.png",[5558],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":5559,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":5562,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":5563,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":5560,"link":5561,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[692,351,615],[953,1036,1085],[5157,2727,4040],[2730],"tips-to-help-your-staff-learn-and-grow","us/blog/tips-to-help-your-staff-learn-and-grow",-65590,[],"160cfff7-fd29-4446-9902-6e9f0ec0e5fd","2021-02-16T17:43:51.299Z",[5575,5578],{"id":5576,"name":5370,"slug":5568,"published":61,"full_slug":5577,"is_folder":17,"parent_id":2605},38054036,"gb/blog/tips-to-help-your-staff-learn-and-grow",{"id":5579,"name":5370,"slug":5568,"published":61,"full_slug":5580,"is_folder":17,"parent_id":2601},38054037,"au/blog/tips-to-help-your-staff-learn-and-grow",{"name":5582,"created_at":5583,"published_at":5584,"updated_at":5585,"id":5586,"uuid":2727,"content":5587,"slug":5823,"full_slug":5824,"sort_by_date":90,"position":5825,"tag_list":5826,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":5827,"first_published_at":5828,"release_id":90,"lang":96,"path":90,"alternates":5829,"default_full_slug":90,"translated_slugs":90},"Unique Employee Appreciation Gifts Your Team Will Love","2021-02-09T14:18:37.396Z","2022-05-17T03:38:03.752Z","2022-05-17T03:38:03.801Z",36909451,{"seo":5588,"_uid":5593,"author":2619,"content":5594,"headline":5582,"component":2567,"post_date":5804,"thumbnail":5805,"types_tag":5812,"features_tag":5819,"show_resource":61,"industries_tag":5820,"related_articles":5821,"ways_of_working_tag":5822},{"_uid":5589,"title":15,"plugin":16,"seoTitle":5590,"description":19,"seoKeywords":5591,"seoTitleInput":5582,"seoDescription":5592},"b6b676c9-49b0-4785-8116-35ce974f6306","Unique Employee Appreciation Gifts Your Team Will Love - Deputy","employee appreciation gifts","Read on to learn how consumers are showing their appreciation for shift workers, and find out some unique appreciation gifts your team will love.","5f8c017a-11c1-423e-840f-7b54402fab3b",[5595],{"_uid":5596,"content":5597,"component":2566},"0325645a-3126-48af-b0e2-bf5cdb5234fe",{"type":31,"content":5598},[5599,5610,5622,5625,5629,5633,5637,5641,5645,5649,5681,5686,5690,5694,5720,5724,5729,5733,5737,5748,5774,5778,5783,5787,5797],{"type":34,"content":5600},[5601,5603,5608],{"text":5602,"type":38},"From grocery clerks to postal workers to nurses, shift workers play vital roles. But nearly ",{"text":5604,"type":38,"marks":5605},"96% of shift workers",[5606],{"type":1433,"attrs":5607},{"href":5404,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"text":5609,"type":38}," say that they feel they deserve more respect.",{"type":34,"content":5611},[5612,5614,5620],{"text":5613,"type":38},"Based on ",{"text":5615,"type":38,"marks":5616},"survey responses from 2,000 Americans",[5617],{"type":1433,"attrs":5618},{"href":5619,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/amer-consumers-creating-seismic-shifts-shift-work-industry2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_employee appreciation_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":5621,"type":38}," across the United States, consumers agree. But they’re not just talking the talk — they’re walking the walk.",{"type":34,"content":5623},[5624],{"text":5592,"type":38},{"type":2510,"attrs":5626,"content":5627},{"level":2512},[5628],{"text":266,"type":38},{"type":34,"content":5630},[5631],{"text":5632,"type":38},"Consumers were mostly all on the same page that shift workers deserve more respect and appreciation — and many of them have decided to take this into their own hands.",{"type":34,"content":5634},[5635],{"text":5636,"type":38},"Since the pandemic began, consumers have become significantly more generous when it comes to opening up their wallets.",{"type":34,"content":5638},[5639],{"text":5640,"type":38},"The average consumer studied was found to have increased the amount they tip by 11%, while nearly half of all respondents have tipped 20% of their bill or more since the beginning of the crisis.",{"type":34,"content":5642},[5643],{"text":5644,"type":38},"Restaurant servers have seen the biggest increase in tips from consumers, with 39% of those studied saying they’ve begun tipping them more since the pandemic started. Thirty-eight percent say they’ve been tipping delivery drivers more, with 29% saying they’ve increased their tips to their Uber/Lyft drivers.",{"type":34,"content":5646},[5647],{"text":5648,"type":38},"But consumers are tipping many other workers, too.",{"type":2779,"content":5650},[5651,5657,5663,5669,5675],{"type":2782,"content":5652},[5653],{"type":34,"content":5654},[5655],{"text":5656,"type":38},"Retail clerks - 23%",{"type":2782,"content":5658},[5659],{"type":34,"content":5660},[5661],{"text":5662,"type":38},"Grocery baggers - 20%",{"type":2782,"content":5664},[5665],{"type":34,"content":5666},[5667],{"text":5668,"type":38},"Salon/spa employees - 20%",{"type":2782,"content":5670},[5671],{"type":34,"content":5672},[5673],{"text":5674,"type":38},"Bartenders - 19%",{"type":2782,"content":5676},[5677],{"type":34,"content":5678},[5679],{"text":5680,"type":38},"Parking attendants - 18%",{"type":2510,"attrs":5682,"content":5683},{"level":2512},[5684],{"text":5685,"type":38},"Outside of the box ideas",{"type":34,"content":5687},[5688],{"text":5689,"type":38},"In addition to money, consumers are showing their appreciation by giving back what they can.",{"type":34,"content":5691},[5692],{"text":5693,"type":38},"When supplies were running low and workers were pulling extra hours, consumers stepped in. Aside from tipping, close to two-thirds (63%) of Americans have made other appreciative gestures since the pandemic started.",{"type":2779,"content":5695},[5696,5702,5708,5714],{"type":2782,"content":5697},[5698],{"type":34,"content":5699},[5700],{"text":5701,"type":38},"34% have donated items (like PPE)",{"type":2782,"content":5703},[5704],{"type":34,"content":5705},[5706],{"text":5707,"type":38},"33% have thanked their employers for their work (33%)",{"type":2782,"content":5709},[5710],{"type":34,"content":5711},[5712],{"text":5713,"type":38},"28% have made a monetary donation",{"type":2782,"content":5715},[5716],{"type":34,"content":5717},[5718],{"text":5719,"type":38},"24% have even provided food to essential workers",{"type":34,"content":5721},[5722],{"text":5723,"type":38},"To help encourage your customers to make other donations, set up donation stations. Set up special, socially-distanced designation stations and use your internal communications app so staff know how to direct customers to the locations.",{"type":2510,"attrs":5725,"content":5726},{"level":2512},[5727],{"text":5728,"type":38},"Say thank you",{"type":34,"content":5730},[5731],{"text":5732,"type":38},"Your staff and customers keep your business going. A simple “thank you” when staff go above and beyond for a customer, or relaying a compliment an employee received from a shopper, can both go a long way.",{"type":34,"content":5734},[5735],{"text":5736,"type":38},"But you can ask your customers to share their words of appreciation, too. Use your social media to solicit appreciation notes and share them with your team.",{"type":34,"content":5738},[5739,5741,5746],{"text":5740,"type":38},"When ",{"text":5742,"type":38,"marks":5743},"2,000 consumers were polled",[5744],{"type":1433,"attrs":5745},{"href":5619,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"text":5747,"type":38},", they were asked to describe one thing they learned about shift workers during the pandemic that they didn’t know before.",{"type":2779,"content":5749},[5750,5756,5762,5768],{"type":2782,"content":5751},[5752],{"type":34,"content":5753},[5754],{"text":5755,"type":38},"“How hard they work for little to nothing.”",{"type":2782,"content":5757},[5758],{"type":34,"content":5759},[5760],{"text":5761,"type":38},"“Their loyalty.” ",{"type":2782,"content":5763},[5764],{"type":34,"content":5765},[5766],{"text":5767,"type":38},"“Courage, humility, and dedication.”",{"type":2782,"content":5769},[5770],{"type":34,"content":5771},[5772],{"text":5773,"type":38},"“Their job is our backbone.”",{"type":34,"content":5775},[5776],{"text":5777,"type":38},"Share those sentiments with your team to show that their work matters and that people notice the hard hard they do.",{"type":2510,"attrs":5779,"content":5780},{"level":2512},[5781],{"text":5782,"type":38},"Leading through appreciation",{"type":34,"content":5784},[5785],{"text":5786,"type":38},"Whether you manage a team at a small clinic, retailers in a hardware store, or hospitality workers in a brewery, COVID-19 has clearly brought issues related to employee appreciation to the fore. ",{"type":34,"content":5788},[5789,5790,5795],{"text":3406,"type":38},{"text":5791,"type":38,"marks":5792},"How Consumers Are Creating Seismic Shifts in the Shift Work Industry",[5793],{"type":1433,"attrs":5794},{"href":5619,"uuid":90,"anchor":90,"target":1609,"linktype":173},{"text":5796,"type":38}," to learn what 2,000 consumers have to say about the shift work industry — and what managers can do to keep up.",{"type":34,"content":5798},[5799],{"type":2704,"attrs":5800,"marks":5801},{"alt":42,"src":5547,"title":42},[5802],{"type":1433,"attrs":5803},{"href":5619,"uuid":90,"anchor":90,"target":1609,"linktype":173},"2021-02-09 00:00",{"_uid":5806,"title":41,"imgSrc":42,"plugin":43,"imageAlt":5807,"minWidth":1180,"imageName":5808,"imageS3Key":5809,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":5810,"imageOriginalUrl":5811,"sourceImageWidth":1180,"sourceImageHeight":1963},"fabab5db-72aa-4080-a347-071da258db94","unique employee appreciation gifts","unique-gifts-thumb.png","f/64010/1200x630/f7cfb63af2/unique-gifts-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/f7cfb63af2/unique-gifts-thumb.png","//a.storyblok.com/f/64010/1200x630/f7cfb63af2/unique-gifts-thumb.png",[5813],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":5814,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":5817,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":5818,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":5815,"link":5816,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[692,615],[953,1036,1085],[4040,2728,4041],[2730],"unique-employee-appreciation-gifts-your-team-will-love","us/blog/unique-employee-appreciation-gifts-your-team-will-love",-65550,[],"4e5e5634-cae3-41cd-b23a-db007ec88692","2021-02-09T14:30:20.796Z",[],{"name":5831,"created_at":5832,"published_at":5833,"updated_at":5834,"id":5835,"uuid":2588,"content":5836,"slug":6146,"full_slug":6147,"sort_by_date":90,"position":6148,"tag_list":6149,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":6150,"first_published_at":6151,"release_id":90,"lang":96,"path":90,"alternates":6152,"default_full_slug":90,"translated_slugs":90},"PPP Loan 2.0 Forgiveness Checklist","2021-02-04T14:36:04.687Z","2022-05-17T03:39:03.539Z","2022-05-17T03:39:03.570Z",36315918,{"seo":5837,"_uid":5842,"author":5843,"content":5844,"headline":5831,"component":2567,"post_date":6125,"thumbnail":6126,"types_tag":6133,"features_tag":6140,"show_resource":61,"industries_tag":6141,"related_articles":6142,"ways_of_working_tag":6145},{"_uid":5838,"title":15,"plugin":16,"seoTitle":5839,"description":19,"seoKeywords":5840,"seoTitleInput":5831,"seoDescription":5841},"8fd5c560-b85f-4e7d-9ade-1c4d01236096","PPP Loan 2.0 Forgiveness Checklist - Deputy","PPP, paycheck protection program, loans, ppp funding","Paycheck Protection Program (PPP) loans are back and better than ever. Read this handy-dandy PPP Loan 2.0 Forgiveness Checklist to keep you on track.\n","73facd1a-33fa-4d05-8d4f-d4b46204f745","b96a2fff-84de-45e7-82a1-a9ebabf9f4bd",[5845],{"_uid":5846,"content":5847,"component":2566},"f333e736-7312-486b-8a49-f30cb349f664",{"type":31,"content":5848},[5849,5865,5869,5873,5877,5881,5885,5890,5894,5976,5981,5985,5989,5994,5998,6002,6007,6011,6015,6019,6024,6028,6032,6036,6041,6045,6049,6053,6058,6062,6066,6104,6108,6113,6117,6121],{"type":34,"content":5850},[5851,5855,5862],{"text":5852,"type":38,"marks":5853},"This is a guest post from Sam Novick, Senior Editor at ",[5854],{"type":1213},{"text":5856,"type":38,"marks":5857},"Funding Circle",[5858,5861],{"type":1433,"attrs":5859},{"href":5860,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.fundingcircle.com/us/",{"type":1213},{"text":2167,"type":38,"marks":5863},[5864],{"type":1213},{"type":34,"content":5866},[5867],{"text":5868,"type":38},"Paycheck Protection Program (PPP) loans are back and better than ever. With extended coverage periods, higher lending amounts (to qualifying businesses), longer loan terms, and reduced payroll requirements, forgiveness is even more achievable.",{"type":34,"content":5870},[5871],{"text":5872,"type":38},"Like before, these loans (in their entirety) have the potential to be forgivable. That means you pay nothing. It's essentially free money from the government.",{"type":34,"content":5874},[5875],{"text":5876,"type":38},"However, there's a lot of fine print that determines a loan's forgiveness eligibility. How and when you use the funds will determine the forgivable amount of your PPP funding.",{"type":34,"content":5878},[5879],{"text":5880,"type":38},"You don't want to spend your loan only to find out you now have to start making payments to repay the debt.",{"type":34,"content":5882},[5883],{"text":5884,"type":38},"It's a lot to remember, so we created this handy-dandy PPP Loan 2.0 Forgiveness Checklist to keep you on track.",{"type":2510,"attrs":5886,"content":5887},{"level":2512},[5888],{"text":5889,"type":38},"1. Eligible expenses",{"type":34,"content":5891},[5892],{"text":5893,"type":38},"Funds from your PPP loan can be used for the following expenses:",{"type":2779,"content":5895},[5896,5906,5916,5926,5936,5946,5956,5966],{"type":2782,"content":5897},[5898],{"type":34,"content":5899},[5900,5904],{"text":5901,"type":38,"marks":5902},"Payroll costs.",[5903],{"type":1194},{"text":5905,"type":38}," Wages, salary, tips, commissions, bonuses, retirement benefits, paid leave, and group insurance benefits",{"type":2782,"content":5907},[5908],{"type":34,"content":5909},[5910,5914],{"text":5911,"type":38,"marks":5912},"Rent.",[5913],{"type":1194},{"text":5915,"type":38}," Fees for any building, equipment, or vehicles with leased dates signed before February 15, 2020",{"type":2782,"content":5917},[5918],{"type":34,"content":5919},[5920,5924],{"text":5921,"type":38,"marks":5922},"Utilities.",[5923],{"type":1194},{"text":5925,"type":38}," Fees for gas, water, electricity, transportation, internet service, and telephones for any agreements made before February 15, 2020",{"type":2782,"content":5927},[5928],{"type":34,"content":5929},[5930,5934],{"text":5931,"type":38,"marks":5932},"Mortgage interest.",[5933],{"type":1194},{"text":5935,"type":38}," Interest payments on mortgage debts that were made before February 15, 2020",{"type":2782,"content":5937},[5938],{"type":34,"content":5939},[5940,5944],{"text":5941,"type":38,"marks":5942},"Operations expenditures.",[5943],{"type":1194},{"text":5945,"type":38}," Expenses for software, cloud computing, human resources, accounting, and remote-enabling services",{"type":2782,"content":5947},[5948],{"type":34,"content":5949},[5950,5954],{"text":5951,"type":38,"marks":5952},"Supplier costs.",[5953],{"type":1194},{"text":5955,"type":38}," Payments for agreements made to your suppliers — before obtaining a PPP loan — that are necessary to continue operations",{"type":2782,"content":5957},[5958],{"type":34,"content":5959},[5960,5964],{"text":5961,"type":38,"marks":5962},"Worker protection expenses.",[5963],{"type":1194},{"text":5965,"type":38}," Costs to purchase personal protective equipment and adaptive investments to help your business comply with federal health and safety guidelines",{"type":2782,"content":5967},[5968],{"type":34,"content":5969},[5970,5974],{"text":5971,"type":38,"marks":5972},"Property damage costs.",[5973],{"type":1194},{"text":5975,"type":38}," Costs for any damages done due to 2020 public disturbances that your insurance didn't cover.",{"type":2510,"attrs":5977,"content":5978},{"level":2512},[5979],{"text":5980,"type":38},"2. The 60/40 rule",{"type":34,"content":5982},[5983],{"text":5984,"type":38},"You must spend at least 60% of your PPP loan on payroll costs. The remaining 40% can be spent on other eligible expenses.",{"type":34,"content":5986},[5987],{"text":5988,"type":38},"If your payroll costs fall under 60% of your loan amount, your forgivable amount will be scaled proportionally. ",{"type":2510,"attrs":5990,"content":5991},{"level":2512},[5992],{"text":5993,"type":38},"3. 24-Week Coverage Period",{"type":34,"content":5995},[5996],{"text":5997,"type":38},"You must spend your PPP loan during the 24-week coverage period for those expenses to be forgivable.",{"type":34,"content":5999},[6000],{"text":6001,"type":38},"Your coverage period begins on the day your lender provides you with your first payment — not necessarily the day you sign your loan agreement.",{"type":2510,"attrs":6003,"content":6004},{"level":2512},[6005],{"text":6006,"type":38},"4. Employee Staffing Requirements",{"type":34,"content":6008},[6009],{"text":6010,"type":38},"You need to maintain the number of employees on your payroll to be eligible for full forgiveness. ",{"type":34,"content":6012},[6013],{"text":6014,"type":38},"If you've laid off employees due to COVID-19 financial issues (this doesn't apply if they were fired for cause or voluntarily resigned), then you can rehire them or hire new employees to get your headcount back to previous numbers.",{"type":34,"content":6016},[6017],{"text":6018,"type":38},"If you attempt to hire back your employees, but they refuse for one reason or another, don't panic. Your forgiveness shouldn't be affected as long as you can prove that you've offered to rehire them with the same salary and have documentation of the employee's rejection.",{"type":2510,"attrs":6020,"content":6021},{"level":2512},[6022],{"text":6023,"type":38},"5. Salary Requirements",{"type":34,"content":6025},[6026],{"text":6027,"type":38},"You'll need to maintain at least 75% of your salary. If you reduced employee's pay or hours for COVID-19, you'd need to use your PPP loan to improve those wages.",{"type":34,"content":6029},[6030],{"text":6031,"type":38},"If the amount of your employee's pay doesn't reach 75% over the 24-week period, then the amount of your eligible forgiveness will be reduced proportionately.",{"type":34,"content":6033},[6034],{"text":6035,"type":38},"Salary requirements are assessed on an individual employee basis—not your entire payroll as a whole. Each employee's wages will need to be at least 75% of their previous total amount. ",{"type":2510,"attrs":6037,"content":6038},{"level":2512},[6039],{"text":6040,"type":38},"6. Forgiveness Application Deadline",{"type":34,"content":6042},[6043],{"text":6044,"type":38},"You'll need to apply for loan forgiveness with your lender within 10 months of the end of your 24-week coverage period.",{"type":34,"content":6046},[6047],{"text":6048,"type":38},"If you fail to apply for forgiveness (or your loan is unforgivable), then your PPP loan payment deferment will end. You'll need to start making loan payments to your PPP lender with a 1% fixed interest rate and 5-year loan term.",{"type":34,"content":6050},[6051],{"text":6052,"type":38},"Your PPP loan lender will contact you with future details on how to submit your loan forgiveness application.",{"type":2510,"attrs":6054,"content":6055},{"level":2512},[6056],{"text":6057,"type":38},"7. Necessary Documentation",{"type":34,"content":6059},[6060],{"text":6061,"type":38},"PPP loans less than $150,000 will only need a one-page certification form that declares your loan's total amount, the number of employees the loan helped you retain, and how much of the loan you spent on payroll costs.",{"type":34,"content":6063},[6064],{"text":6065,"type":38},"PPP loans exceeding $150,000 will require extensive documentation to verify your eligible expenses. Here is a list of required documents your lender will likely ask for with your PPP loan forgiveness application:",{"type":2779,"content":6067},[6068,6074,6080,6086,6092,6098],{"type":2782,"content":6069},[6070],{"type":34,"content":6071},[6072],{"text":6073,"type":38},"Payroll reports",{"type":2782,"content":6075},[6076],{"type":34,"content":6077},[6078],{"text":6079,"type":38},"Payroll tax filings",{"type":2782,"content":6081},[6082],{"type":34,"content":6083},[6084],{"text":6085,"type":38},"Documents reporting income, losses, payroll, and unemployment insurance filings",{"type":2782,"content":6087},[6088],{"type":34,"content":6089},[6090],{"text":6091,"type":38},"Health insurance invoices",{"type":2782,"content":6093},[6094],{"type":34,"content":6095},[6096],{"text":6097,"type":38},"Employer-paid retirement plan receipts",{"type":2782,"content":6099},[6100],{"type":34,"content":6101},[6102],{"text":6103,"type":38},"Documentation proving your business was active before February 15, 2020, and the start date for your eligible expenses (rent, utility payments, leases, etc.)",{"type":34,"content":6105},[6106],{"text":6107,"type":38},"Keep meticulous records of how you spend your PPP loan to not run into any audit hiccups.",{"type":2510,"attrs":6109,"content":6110},{"level":2512},[6111],{"text":6112,"type":38},"8. Mishap Preparation",{"type":34,"content":6114},[6115],{"text":6116,"type":38},"With all of these rules and regulations, there's a chance that your loan will not be 100% forgivable. Never apply for and use a loan that you won't be able to repay. ",{"type":34,"content":6118},[6119],{"text":6120,"type":38},"Be prepared to begin making payments on a portion of your loan starting 10 months after your covered period ends. Being prepared for any mishaps will prevent surprise loan payment obligations from blindsiding your business.",{"type":34,"content":6122},[6123],{"text":6124,"type":38},"Remember, if you don't agree with your lender's forgivable amount, you can appeal their decision.","2021-02-04 00:00",{"_uid":6127,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6128,"minWidth":1180,"imageName":6129,"imageS3Key":6130,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":6131,"imageOriginalUrl":6132,"sourceImageWidth":1180,"sourceImageHeight":1963},"de0b2f02-e9cb-46c4-9a94-9de746d1f0ed","ppp loan checklist","ppp-loan-checklist-thumb.jpg","f/64010/1200x630/49ee7be43a/ppp-loan-checklist-thumb.jpg","https://s3.amazonaws.com/a.storyblok.com/f/64010/1200x630/49ee7be43a/ppp-loan-checklist-thumb.jpg","//a.storyblok.com/f/64010/1200x630/49ee7be43a/ppp-loan-checklist-thumb.jpg",[6134],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":6135,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":6138,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":6139,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":6136,"link":6137,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[393],[1085],[6143,6144,2728],"515c3fbf-5f45-4949-99cd-8611888a6206","4eba92f4-31d1-4240-bb23-649ca98c7f02",[2730],"ppp-loan-2-0-forgiveness-checklist","us/blog/ppp-loan-2-0-forgiveness-checklist",-65510,[],"2b1f939d-8fdf-4ebe-8eec-ed71678f44f2","2021-02-04T14:45:14.740Z",[],{"name":6154,"created_at":6155,"published_at":6156,"updated_at":6157,"id":6158,"uuid":2728,"content":6159,"slug":6371,"full_slug":6372,"sort_by_date":90,"position":6373,"tag_list":6374,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":6375,"first_published_at":6376,"release_id":90,"lang":96,"path":90,"alternates":6377,"default_full_slug":90,"translated_slugs":90},"Minimum Wage, Shift Work, and How Consumers Are Changing Legislation for the Better","2021-02-03T18:07:44.587Z","2022-05-17T04:35:11.070Z","2022-05-17T04:35:11.108Z",36169562,{"seo":6160,"_uid":6165,"author":2619,"content":6166,"headline":6154,"component":2567,"post_date":6348,"thumbnail":6349,"types_tag":6358,"features_tag":6365,"show_resource":61,"industries_tag":6366,"related_articles":6367,"ways_of_working_tag":6370},{"_uid":6161,"title":15,"plugin":16,"seoTitle":6162,"description":19,"seoKeywords":6163,"seoTitleInput":6154,"seoDescription":6164},"524a17d0-a84f-4b46-94a9-dadc012fdb3e","Minimum Wage, Shift Work, and How Consumers Are Changing Legislation for the Better - Deputy","minimum wage, shift work","Check out this survey of 2,000 American consumers. Read on to learn three ways consumers are changing shift work legislation for the better. ","6b5b223c-a282-4062-a4d3-756061be1590",[6167],{"_uid":6168,"content":6169,"component":2566},"a59a410e-78f7-4425-8f0d-4c121516410a",{"type":31,"content":6170},[6171,6175,6179,6183,6188,6192,6196,6200,6204,6208,6240,6245,6249,6261,6265,6269,6273,6321,6326,6330,6341],{"type":34,"content":6172},[6173],{"text":6174,"type":38},"In December, the United States Congress passed a $900 billion COVID relief bill to better help businesses, families, and individuals impacted by the global pandemic.",{"type":34,"content":6176},[6177],{"text":6178,"type":38},"Although the bill will provide much-needed relief to millions of Americans, for many, it’s not enough.",{"type":34,"content":6180},[6181],{"text":6182,"type":38},"According to a survey of 2,000 American consumers, this is just the beginning. Read on to learn three ways consumers are changing shift work legislation for the better. ",{"type":2510,"attrs":6184,"content":6185},{"level":2512},[6186],{"text":6187,"type":38},"Providing hazard pay",{"type":34,"content":6189},[6190],{"text":6191,"type":38},"While many American workers transitioned to safer work from home conditions, shift workers have not been afforded the same luxury.",{"type":34,"content":6193},[6194],{"text":6195,"type":38},"Throughout the COVID-19 pandemic, essential workers have been (literally) applauded for their efforts on the front lines, but little to nothing else has come their way in the form of financial appreciation. With the pandemic surging again, American consumers agree that front-line workers should receive some added benefit for the risk they’ve taken in keeping things society afloat during a tumultuous time. ",{"type":34,"content":6197},[6198],{"text":6199,"type":38},"According to the results of the census-balanced study, Americans believe that front-line workers should make an average of $24 more per hour for hazard pay. Close to three-quarters (73%) of people polled believe that both federal and state laws should actually mandate hazard pay for essential workers.",{"type":34,"content":6201},[6202],{"text":6203,"type":38},"Hazard pay is an idea that is quickly gaining steam among Americans. Seventy-two percent of those polled think hazard pay should be retroactive to the start of the pandemic, with 77% of those describing this as an urgent issue.",{"type":34,"content":6205},[6206],{"text":6207,"type":38},"Need tips on how to engage your team on hazard pay?",{"type":2779,"content":6209},[6210,6220,6230],{"type":2782,"content":6211},[6212],{"type":34,"content":6213},[6214,6218],{"text":6215,"type":38,"marks":6216},"Survey your employees",[6217],{"type":1194},{"text":6219,"type":38}," on their opinions regarding hazard pay and connect them with a third-party employee assistance law firm to better understand options.",{"type":2782,"content":6221},[6222],{"type":34,"content":6223},[6224,6228],{"text":6225,"type":38,"marks":6226},"Stay on top of local and state regulations",[6227],{"type":1194},{"text":6229,"type":38}," and communicate all resulting changes in practices early and transparently.",{"type":2782,"content":6231},[6232],{"type":34,"content":6233},[6234,6238],{"text":6235,"type":38,"marks":6236},"Apply for hazard pay-related funding resources",[6237],{"type":1194},{"text":6239,"type":38}," for which you’re eligible and keep your employees posted.",{"type":2510,"attrs":6241,"content":6242},{"level":2512},[6243],{"text":6244,"type":38},"Raising minimum wage",{"type":34,"content":6246},[6247],{"text":6248,"type":38},"“We need to dispel the myth that shift workers are just teenagers who then go on to have other careers. In fact, shift workers are seeing this work as a legitimate path in their career and they aspire to lead them up the career ladder,” says Kristen Harknett, Co-Founder of the Shift Project. The Shift Project collects survey data on scheduling practices and wellbeing from thousands of retail workers employed at large firms. And they believe in a movement of fair work.",{"type":34,"content":6250},[6251,6253,6259],{"text":6252,"type":38},"Perhaps the most seismic shift revealed by this ",{"text":6254,"type":38,"marks":6255},"survey of 2,000 consumers",[6256],{"type":1433,"attrs":6257},{"href":6258,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/amer-consumers-creating-seismic-shifts-shift-work-industry2021",{"text":6260,"type":38}," was that, by and large, Americans are behind wage-related initiatives to support hourly and essential workers.",{"type":34,"content":6262},[6263],{"text":6264,"type":38},"In fact, 3/4 of respondents agreed that the reliance on essential workers has made the establishment of a $15 federal minimum wage even more important.",{"type":34,"content":6266},[6267],{"text":6268,"type":38},"Creating a shift work environment in which employees can thrive, and consumers recognize as fair and equitable, is more important than ever. While official company policies may dictate many elements of the work environment, the effectiveness with which they are implemented starts with management. ",{"type":34,"content":6270},[6271],{"text":6272,"type":38},"Though a new minimum wage might not come soon, and other changes might seem daunting, there are few simple steps that can help ensure employees feel as though they are treated fairly and with respect while on the job.",{"type":2779,"content":6274},[6275,6293,6311],{"type":2782,"content":6276},[6277],{"type":34,"content":6278},[6279,6283,6285,6291],{"text":6280,"type":38,"marks":6281},"Provide schedules in advance",[6282],{"type":1194},{"text":6284,"type":38},". Your cashiers have a life outside of your grocery store. They could be parents, students, or entrepreneurs, trying to balance their other duties with hours at the grocery. A ",{"text":6286,"type":38,"marks":6287},"reasonable estimate of the hours",[6288],{"type":1433,"attrs":6289},{"href":6290,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/compliance",{"text":6292,"type":38}," they’ll be working will help them coordinate their responsibilities outside of work — and will help you plan which staff members need to work when. It will also help cut down miscalculated hours or confusion about what hours were scheduled to be worked.",{"type":2782,"content":6294},[6295],{"type":34,"content":6296},[6297,6301,6303,6309],{"text":6298,"type":38,"marks":6299},"Revisit your benefits. ",[6300],{"type":1194},{"text":6302,"type":38},"Take a cue from ",{"text":6304,"type":38,"marks":6305},"Ambulunz",[6306],{"type":1433,"attrs":6307},{"href":6308,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/inspiring-businesses-that-never-stop-hustling",{"text":6310,"type":38},", who redefined what benefits mean for hourly workers. Shift workers receive per-trip bonus payments, medical insurance, paid time off, and an industry-first Equity Incentive Plan that provides an ownership stake in the company. Aside from having the potential to assist in employee retention, offering a solid benefits package signals that your company values hourly workers just as much as it values salaried ones.",{"type":2782,"content":6312},[6313],{"type":34,"content":6314},[6315,6319],{"text":6316,"type":38,"marks":6317},"Offer learning & career development opportunities.",[6318],{"type":1194},{"text":6320,"type":38}," The world of work is always changing, and offering continuing education and career training opportunities for your employees is one of the best ways to help them stay sharp. While you get the benefit of employees who are ahead of the curve, these workers will also get the benefit of taking what they learn through these opportunities wherever their career takes them.",{"type":2510,"attrs":6322,"content":6323},{"level":2512},[6324],{"text":6325,"type":38},"Moving forward, fairly",{"type":34,"content":6327},[6328],{"text":6329,"type":38},"According to a recent Morning Consult study, 90% of consumers reported that it was important to them that brands treat their employees well. Whether or not companies take care of employees was also among the top five purchase considerations for 49% of consumers.",{"type":34,"content":6331},[6332,6334,6339],{"text":6333,"type":38},"Learn more about how consumer sentiment is shaping the way hourly businesses are running in 2021. Download ",{"text":5791,"type":38,"marks":6335},[6336],{"type":1433,"attrs":6337},{"href":6338,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://info.deputy.com/amer-consumers-creating-seismic-shifts-shift-work-industry2021?utm_source=blog&utm_medium=organic&utm_campaign=cd_amer_all_all_minimum wage_&utm_content=na&stream=all_oth&dh=bl_bl_bl",{"text":6340,"type":38}," for your free tips.",{"type":34,"content":6342},[6343],{"type":2704,"attrs":6344,"marks":6345},{"alt":42,"src":5547,"title":42},[6346],{"type":1433,"attrs":6347},{"href":6338,"uuid":90,"anchor":90,"target":1609,"linktype":173},"2021-02-03 00:00",{"_uid":6350,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6351,"minWidth":1180,"imageName":6352,"imageS3Key":6353,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":6354,"imageOriginalUrl":6355,"sourceImageWidth":6356,"sourceImageHeight":6357},"e40a8747-a98b-4efa-a651-c7c27a8b095c","minimum wage","seismic-shifts-minimum-wage-thumb.png","f/64010/2401x1261/ee95c006a8/seismic-shifts-minimum-wage-thumb.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/2401x1261/ee95c006a8/seismic-shifts-minimum-wage-thumb.png","//a.storyblok.com/f/64010/2401x1261/ee95c006a8/seismic-shifts-minimum-wage-thumb.png",2401,1261,[6359],{"name":72,"created_at":73,"published_at":74,"updated_at":75,"id":76,"uuid":77,"content":6360,"slug":88,"full_slug":89,"sort_by_date":90,"position":91,"tag_list":6363,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":94,"first_published_at":95,"release_id":90,"lang":96,"path":90,"alternates":6364,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":79,"icon":6361,"link":6362,"name":85,"subline":86,"headline":85,"component":87},{"_uid":81,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"anchor":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[393,371],[953,1036,1085],[6368,4041,6369],"d5e9799c-87f9-4c8d-9ddf-c3c202670dd9","efdbc92f-7732-475e-81e1-b5c1a8d96e26",[2730],"minimum-wage-shift-work-and-how-consumers-are-changing-legislation-for-the-better","us/blog/minimum-wage-shift-work-and-how-consumers-are-changing-legislation-for-the-better",-65490,[],"d7216cc3-e1ee-4633-a19c-06411dae91b3","2021-02-03T18:24:10.708Z",[],{"name":6379,"created_at":6380,"published_at":6381,"updated_at":6382,"id":6383,"uuid":6384,"content":6385,"slug":6586,"full_slug":6587,"sort_by_date":90,"position":6588,"tag_list":6589,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":6590,"first_published_at":6591,"release_id":90,"lang":96,"path":90,"alternates":6592,"default_full_slug":90,"translated_slugs":90},"Deputy’s New Look: Shifting Our Brand Forward","2021-02-02T15:06:51.510Z","2024-08-12T04:18:09.045Z","2024-08-12T04:18:09.080Z",35975729,"6ee2e5ba-7b78-4e47-a39f-3137f8ce049b",{"seo":6386,"_uid":6391,"author":6392,"content":6393,"headline":6379,"component":2567,"post_date":6348,"thumbnail":6566,"types_tag":6575,"features_tag":6582,"show_resource":61,"industries_tag":6583,"related_articles":6584,"ways_of_working_tag":6585},{"_uid":6387,"title":15,"plugin":16,"seoTitle":6388,"description":19,"seoKeywords":6389,"seoTitleInput":6379,"seoDescription":6390},"28f5d086-727e-4954-905e-070bae646952","Deputy’s New Look: Shifting Our Brand Forward - Deputy","deputy, brand refresh, rebrand","Deputy's CEO, Co-Founder, and CTO shares the story of developing Deputy’s new vision and mission.","914d8455-821e-4bf3-a2e5-d222e20a81b6","9966c7d8-6efc-460f-9606-b31af8ce947d",[6394,6445],{"_uid":6395,"content":6396,"component":2566},"a2327921-0bb7-4ac4-a6a8-8d58609936d0",{"type":31,"content":6397},[6398,6402,6406,6410,6414,6418,6423,6427,6431,6435],{"type":34,"content":6399},[6400],{"text":6401,"type":38},"Today, I’m excited to share something we at Deputy have worked on for the past year: A brand refresh. ",{"type":34,"content":6403},[6404],{"text":6405,"type":38},"My co-founder, Steve Shelley, and I founded Deputy in 2008 to simplify shift work to help make every other entrepreneur successful. We decided to call the product “Deputy” with the idea that it could be a second-in-charge to the business owner.",{"type":34,"content":6407},[6408],{"text":6409,"type":38},"Fast forward a decade.",{"type":34,"content":6411},[6412],{"text":6413,"type":38},"We realised we’re not only the second-in-charge to the business owner — we’re also the second-in-charge to the millions of shift workers around the world. We make their life simpler by removing clutter and mundane. We let them thrive. And the biggest difference we make to business owners’ lives is that we improve the lives of their team. ",{"type":34,"content":6415},[6416],{"text":6417,"type":38},"That’s why we refreshed our mission, our vision, and our brand. The spark of Deputy has been in front of us all along. We just needed to show it.",{"type":2510,"attrs":6419,"content":6420},{"level":2512},[6421],{"text":6422,"type":38},"Deputy’s mission: Simplify shift work",{"type":34,"content":6424},[6425],{"text":6426,"type":38},"I recently found my employee handbook from my first hourly paid job. Reading it, I couldn’t be more validated that simplifying shift work is so important. It’s not just about scheduling and timesheets. ",{"type":34,"content":6428},[6429],{"text":6430,"type":38},"This felt even more apparent in the midst of a pandemic when nothing was certain, business plans were changing daily, and employees were required to be more flexible than ever before at work and in their home lives.",{"type":34,"content":6432},[6433],{"text":6434,"type":38},"Workplaces are complex. That’s why our mission is simple: Simplify shift work.",{"type":34,"content":6436},[6437],{"type":2704,"attrs":6438,"marks":6441},{"alt":6439,"src":6440,"title":42},"twitter post screenshot","https://a.storyblok.com/f/64010/2161x2161/a3081cd8ff/01-25_brandlaunch-socialmedia_instagram.png",[6442],{"type":1433,"attrs":6443},{"href":6444,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.instagram.com/p/CKwe5yBFYHQ/?utm_source=ig_web_copy_link",{"_uid":6446,"content":6447,"component":2566},"2b286b75-51ea-4da3-b892-267dcf8bacc9",{"type":31,"content":6448},[6449,6454,6458,6462,6466,6471,6475,6479,6531,6536,6540,6544,6556,6560],{"type":2510,"attrs":6450,"content":6451},{"level":2512},[6452],{"text":6453,"type":38},"Deputy’s vision: Thriving workplaces in every community.",{"type":34,"content":6455},[6456],{"text":6457,"type":38},"Our vision is what we are striving to achieve long-term as we work together simplifying shift work for every business owner, manager, and shift worker. ",{"type":34,"content":6459},[6460],{"text":6461,"type":38},"We have seen time and time again how Deputy contributes to enhancing the culture, vibe, and operational efficiency of an organisation, transforming it into a thriving workplace. So far we have been able to positively impact 250,000 workplaces globally. As a company, our goal is to make that 1 million by 2023 and continue until we have helped as many businesses and shift workers as we can.",{"type":34,"content":6463},[6464],{"text":6465,"type":38},"I'm not sure if we will ever be able to realise that vision in my lifetime, but I believe that it's a positive legacy for us all to work towards creating: Thriving workplaces in every community.",{"type":2510,"attrs":6467,"content":6468},{"level":2512},[6469],{"text":6470,"type":38},"The values we stand by",{"type":34,"content":6472},[6473],{"text":6474,"type":38},"We created our values as the framework for how we live at Deputy. How we support our customers, how we make decisions, how we behave, and how we hire. ",{"type":34,"content":6476},[6477],{"text":6478,"type":38},"The values guided us through our rebrand, and they’ll continue to guide us in the future.",{"type":2779,"content":6480},[6481,6491,6501,6511,6521],{"type":2782,"content":6482},[6483],{"type":34,"content":6484},[6485,6489],{"text":6486,"type":38,"marks":6487},"Clock in for the customer.",[6488],{"type":1194},{"text":6490,"type":38}," The customer matters. It’s why we are passionate about showing up, with intention, to deliver value every day.",{"type":2782,"content":6492},[6493],{"type":34,"content":6494},[6495,6499],{"text":6496,"type":38,"marks":6497},"Listen to learn.",[6498],{"type":1194},{"text":6500,"type":38}," We seek diverse ideas, perspectives, and experiences because no one person has all the answers. It’s how we create meaningful outcomes.",{"type":2782,"content":6502},[6503],{"type":34,"content":6504},[6505,6509],{"text":6506,"type":38,"marks":6507},"Stronger together.",[6508],{"type":1194},{"text":6510,"type":38}," Our community succeeds with mutual respect and collaboration. We all have a key part to play in building the Deputy legacy.",{"type":2782,"content":6512},[6513],{"type":34,"content":6514},[6515,6519],{"text":6516,"type":38,"marks":6517},"Lead with integrity.",[6518],{"type":1194},{"text":6520,"type":38}," We assume good intent, stand up for what’s right, and help our teammates to do the same.",{"type":2782,"content":6522},[6523],{"type":34,"content":6524},[6525,6529],{"text":6526,"type":38,"marks":6527},"Own your shift.",[6528],{"type":1194},{"text":6530,"type":38}," We take the lead and deliver what matters. We own our results, celebrate the wins, and are constantly improving.",{"type":2510,"attrs":6532,"content":6533},{"level":2512},[6534],{"text":6535,"type":38},"A meaningful, people-first brand",{"type":34,"content":6537},[6538],{"text":6539,"type":38},"With the foundations of our mission and values, we refreshed our brand. It’s the biggest spark I’ve felt in the 12 years of Deputy. ",{"type":34,"content":6541},[6542],{"text":6543,"type":38},"This was the most collaborative project I’ve ever embarked on in my working life. We worked with our customers, our partners, and our teams around the world to get where we are.",{"type":34,"content":6545},[6546,6548,6554],{"text":6547,"type":38},"I welcome you to read ",{"text":6549,"type":38,"marks":6550},"this blog post",[6551],{"type":1433,"attrs":6552},{"href":6553,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/deputy-brand-a-new-era-of-thriving-workplaces",{"text":6555,"type":38}," by Lisi Schappi, Director of Design, about our branding journey. ",{"type":34,"content":6557},[6558],{"text":6559,"type":38},"We originally founded Deputy to just support business owners. But our purpose — and our new brand design — is far more inclusive. Welcome to the new era of Deputy.",{"type":34,"content":6561},[6562],{"type":2704,"attrs":6563},{"alt":6564,"src":6565,"title":42},"deputy logo","https://a.storyblok.com/f/64010/1540x1000/5432afee7e/deputy-spark-v2a.gif",{"_uid":6567,"title":41,"imgSrc":42,"plugin":43,"imageAlt":6568,"minWidth":1180,"imageName":6569,"imageS3Key":6570,"description":45,"mobileWidth":2573,"desktopWidth":2573,"assetSelector":42,"imagePublicUrl":6571,"imageOriginalUrl":6572,"sourceImageWidth":6573,"sourceImageHeight":6574},"aeee29e8-7655-4fed-a24e-d611fa2c8611","ashik refresh blog image","ashik-refresh-blog.png","f/64010/1201x631/4e0dab44ca/ashik-refresh-blog.png","https://s3.amazonaws.com/a.storyblok.com/f/64010/1201x631/4e0dab44ca/ashik-refresh-blog.png","//a.storyblok.com/f/64010/1201x631/4e0dab44ca/ashik-refresh-blog.png",1201,631,[6576],{"name":307,"created_at":308,"published_at":309,"updated_at":310,"id":311,"uuid":312,"content":6577,"slug":319,"full_slug":320,"sort_by_date":90,"position":321,"tag_list":6580,"is_startpage":17,"parent_id":93,"meta_data":90,"group_id":323,"first_published_at":324,"release_id":90,"lang":96,"path":90,"alternates":6581,"default_full_slug":90,"translated_slugs":90,"_stopResolving":61},{"_uid":314,"icon":6578,"link":6579,"name":307,"subline":318,"headline":307,"component":87},{"_uid":316,"title":41,"imgSrc":42,"plugin":43,"imageAlt":42,"minWidth":82,"imageName":42,"imageS3Key":42,"description":45,"mobileWidth":83,"desktopWidth":83,"assetSelector":42,"imagePublicUrl":42,"sourceImageWidth":42,"sourceImageHeight":42},{"id":42,"url":42,"linktype":63,"fieldtype":64,"cached_url":42},[],[],[2584],[1107],[],[],"deputy-new-look-shifting-our-brand-forward","us/blog/deputy-new-look-shifting-our-brand-forward",-65470,[],"f525aa36-b91f-4690-a250-ebd54f40d613","2021-02-02T23:08:30.932Z",[6593,6596],{"id":6594,"name":6379,"slug":6586,"published":61,"full_slug":6595,"is_folder":17,"parent_id":2601},36027047,"au/blog/deputy-new-look-shifting-our-brand-forward",{"id":6597,"name":6379,"slug":6586,"published":61,"full_slug":6598,"is_folder":17,"parent_id":2605},36027046,"gb/blog/deputy-new-look-shifting-our-brand-forward",{"name":6600,"created_at":6601,"published_at":6602,"updated_at":6603,"id":6604,"uuid":6605,"content":6606,"slug":6758,"full_slug":6759,"sort_by_date":90,"position":6760,"tag_list":6761,"is_startpage":17,"parent_id":2445,"meta_data":90,"group_id":6762,"first_published_at":6763,"release_id":90,"lang":96,"path":90,"alternates":6764,"default_full_slug":90,"translated_slugs":90},"Deputy’s Brand — A New Era of Thriving Workplaces","2021-02-02T02:31:07.531Z","2024-08-12T04:18:09.694Z","2024-08-12T04:18:09.724Z",35770173,"c7438ac1-ca26-49c9-a091-bef8e66574e3",{"seo":6607,"_uid":6612,"author":6613,"content":6614,"headline":6600,"component":2567,"post_date":6348,"thumbnail":6741,"types_tag":6747,"features_tag":6754,"show_resource":61,"industries_tag":6755,"related_articles":6756,"ways_of_working_tag":6757},{"_uid":6608,"title":15,"plugin":16,"seoTitle":6609,"description":19,"seoKeywords":6610,"seoTitleInput":6600,"seoDescription":6611},"6cf72ef1-8dbe-4e02-b331-a85fb24f040f","Deputy’s Brand — A New Era of Thriving Workplaces - Deputy","deputy, rebrand, brand refresh","Deputy launches a brand refresh including a new logo, colour palette, illustration style, and an overall fresh visual identity to reflect our new mission.","0d5f6070-2041-42d5-8c3a-13b966b7095f","62a6f3b2-095c-4121-9b92-179a23f9071d",[6615],{"_uid":6616,"content":6617,"component":2566},"8d93c7c1-7a77-41b1-b0f1-a988f93d35dd",{"type":31,"content":6618},[6619,6623,6635,6640,6644,6648,6653,6658,6662,6666,6670,6674,6678,6684,6688,6693,6697,6703,6707,6711,6716,6722,6726,6737],{"type":34,"content":6620},[6621],{"text":6622,"type":38},"Despite working at Deputy for almost a decade, I haven’t written much on our blog. I’m less of a wordsmith, and more of the pixel pusher/visual type. That’s why I lead design at Deputy. ",{"type":34,"content":6624},[6625,6627,6633],{"text":6626,"type":38},"Over the past six months, we’ve been working on our most inspiring design project to date — ",{"text":6628,"type":38,"marks":6629},"a brand refresh",[6630],{"type":1433,"attrs":6631},{"href":6632,"uuid":90,"anchor":90,"target":1609,"linktype":173},"https://www.deputy.com/blog/deputy-new-look-shifting-our-brand-forward",{"text":6634,"type":38},". That refresh includes a new logo, colour palette, illustration style, and an overall fresh visual identity to reflect our new mission, vision, and values. ",{"type":2510,"attrs":6636,"content":6637},{"level":2512},[6638],{"text":6639,"type":38},"A sparkly new look across all of Deputy ",{"type":34,"content":6641},[6642],{"text":6643,"type":38},"Why a brand refresh? Along with the world of work, we’ve evolved a lot as a company over the past 12 years. We’ve shifted our focus from building solutions for business owners to creating experiences which make shift work simple and more enjoyable for everyone. ",{"type":34,"content":6645},[6646],{"text":6647,"type":38},"We had been thinking about our brand for a while, but 2020 really put things into perspective. We felt that we really needed to create a brand that reflects how our core values and vision have evolved. And, importantly, a brand that resonates with all of the diverse people we support globally. This journey began with rethinking our logo.",{"type":2510,"attrs":6649,"content":6650},{"level":2512},[6651],{"text":6652,"type":38},"Say hello to Spark, our new logo mark ",{"type":34,"content":6654},[6655],{"type":2704,"attrs":6656},{"alt":6564,"src":6657,"title":42},"https://a.storyblok.com/f/64010/1920x1080/0d938c1e0f/spark-logo-mark-blog.gif",{"type":34,"content":6659},[6660],{"text":6661,"type":38},"Our previous star logo was part of Deputy for the past 12 years. And while sometimes change, both internally and externally, means saying goodbye, it also makes room for improvement.",{"type":34,"content":6663},[6664],{"text":6665,"type":38},"As we thought about those 12 years — and where we are now and where we want to be in the next several decades — we felt that star no longer served its purpose. At the outset, we wanted to design a new logo which feels less authoritative and more welcoming, intuitive, and trusted.",{"type":34,"content":6667},[6668],{"text":6669,"type":38},"We wanted a logo that represented us — and you.",{"type":34,"content":6671},[6672],{"text":6673,"type":38},"Our community of more than 250,000 workplaces has a special kind of spark that fuels innovation, creativity, and collaboration. This energy — this spark —drives passion and thriving workplaces. ",{"type":34,"content":6675},[6676],{"text":6677,"type":38},"You’ve seen the spark. For you, it might be shining an open sign on your business for the first time. For your store, it might be the store manager who implements new health and safety precautions. For your team, it might be the waitress who goes the extra mile to deliver an enjoyable meal. And for us at Deputy, it’s the opportunity to provide businesses and teams with tools to simplify shift work. ",{"type":34,"content":6679},[6680],{"type":2704,"attrs":6681},{"alt":6682,"src":6683,"title":42},"graphic text business owners, manager, teams","https://a.storyblok.com/f/64010/720x405/ddeb0bfc7f/spark-meaning.gif",{"type":34,"content":6685},[6686],{"text":6687,"type":38},"Our new logo not only reflects one individual’s spark. It represents all of the people who come together to create a thriving workplace. We believe our new logo is simple yet meaningful, and it reflects our passion for collaboration and inclusivity.",{"type":2510,"attrs":6689,"content":6690},{"level":2512},[6691],{"text":6692,"type":38},"Our brand is more than just our logo",{"type":34,"content":6694},[6695],{"text":6696,"type":38},"To accompany our sparkly logo, we’ve created a vibrant colour palette to replace our Deputy blue. We love blue — so much so we painted our office doors blue. But we think one of the best ways we can express our unique personality, and help you find things in our product, is with a more expansive, accessible colour palette.  ",{"type":34,"content":6698},[6699],{"type":2704,"attrs":6700},{"alt":6701,"src":6702,"title":42},"branding colors","https://a.storyblok.com/f/64010/1080x608/99528f8aea/refresh-colors.gif",{"type":34,"content":6704},[6705],{"text":6706,"type":38},"We’re excited to introduce our new brand colours Azure, a royal purple and Spark, a lively peach. We think they go together like peaches and cream — they’re simply scrumptious, playful, and sophisticated.  ",{"type":34,"content":6708},[6709],{"text":6710,"type":38},"Our logomark looks sensational in peach, but also looks fabulous in lilac, cobalt, mint and burgundy. That’s why we crafted an expansive secondary colour palette. To not only help Spark embrace their colourful personality, but to help us create more enjoyable, intuitive experiences for all of our users. With our new colours, we’ve improved the accessibility of all our apps, meaning our users with visual impairments will find our apps easier to use. ",{"type":2510,"attrs":6712,"content":6713},{"level":2512},[6714],{"text":6715,"type":38},"Representing thriving workplaces, in every community ",{"type":34,"content":6717},[6718],{"type":2704,"attrs":6719},{"alt":6720,"src":6721,"title":42},"illustration of people in various careers","https://a.storyblok.com/f/64010/1080x608/de42228f58/refresh-blog-illustrations.gif",{"type":34,"content":6723},[6724],{"text":6725,"type":38},"Our passion for diversity, equity, and inclusion is reflected not only in our expansive colour palette but also in our new illustrations. We love the fact that our customers are from communities all around the world, so we’re on a mission to make sure all of our illustrations reflect the diverse, thriving workplaces we support. We drew inspiration from the people who use our apps (nurses, bartenders, and store managers, to name a few) to create a more colourful, expressive, and relatable illustration style. 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